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Resolved! My number changed even after opting to keep my old?

Hi, I just switched to Smarty, when signing up, I selected to keep my old number (for business and personal contacts) but now that I got the SIM activation email, they are telling me I have a new number. Is there anyway to reverse this?Thank you 

Can't send or receive texts after porting my old phone number

Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. After trying all the guides I could find on the websi...

xYorYx by SMARTY Maverick
  • 625 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping my number

I was using my current number with Smarty until recently. I had not bought data for a while and so they closed my account. It says that I can buy a new package and re-open my account, however that requires me to buy a new sim. If i buy a new sim, wil...

Resolved! Number not associated with phone

 Hi, I am wondering if anyone has a solution to this problem? I have recently moved from Giffgaff to Smarty and had my number transferred which all went fine, apart from this. I have tried resetting my phone and taking the SIM out several times. I ha...

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PhoebeW by SMARTY Maverick
  • 2190 Views
  • 6 replies
  • 0 kudos

Portable Wi-Fi device

I am trying to set up a portable Wi-Fi device so that I can have internet when I go on holiday, I have placed the smarty data sim into the device, then I select the portable Wi-Fi address and input the device password which is admin but it is too sho...

Can’t use Mobile Wi-Fi abroad

Hi all, I have a HUAWEI portable Wi-Fi unit in my Motorhome but can’t use the Smarty sim abroad as I don’t know how to re-configure. Any suggestions would be very appreciated.

New SIM help please!

Hi, we’ve ordered a new SIM for my father in law but have no idea which email address it was linked to now. We ordered the Smarty SIM because we all have one and he’d had a problem getting an o2 SIM. In the meantime his o2 SIM arrived on a 2 year con...

Resolved! Der MSF (smarty Champ)

It's my choice how I used this blog. I choice how I share my opinion  (bad opinion)Doing verification Smarty ask about bank details.   You can charge 1 pens but you choice 1 pound. Now I received information about impossible refund without verificati...

ripping of customer

they charged my four times 1 pound for age verification.  and still no full access to the internet.  asked me about photo I'd. It's a scam. no more details. I don't trust smarty. goodbye smarty 

Wi-fi calling not working

I bought a Moto G54 recently wanting it partly for wi-fi calling. Just after I bought it, it seemed that wi-fi calling was working. But now it doesn't.I have a Moto G82 which gives me wi-fi calling, so this rules out many possible problems for the G5...

Dducks22 by SMARTY Maverick
  • 472 Views
  • 0 replies
  • 0 kudos