Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Possible split port issue

Hi, it's been several weeks since porting to smarty.My signal has not been great but I've discovered I'm not getting landline calls at all.Customer service keep going in circles with the technical team who are saying no timestamps for the landline ca...

Awful customer service

What a joke smarty have become. Mon a chat for 1hr and 15 mins and now the advisor is ignoring each and every request for a response. just embarrassing. 

Any update back from them as yet

Hey guys has there been any futher updates from three themselves on outage we had the other of any further Compensateion we would get back As far  as am aware there there wanting  people  to fill out Compensate forms  that takes up to 7 days to here ...

Raymondc by SMARTY Maverick
  • 557 Views
  • 2 replies
  • 0 kudos

Data only sim identification

I've received what appear to be two identical sims for use in a phone. I expected one to be identified as data only for use in my router. Am I overthinking, and does it just depend on what I put in each device and activate for the sims to know what p...

No Caller ID issue

Is there a way to unblock calls that have ‘No Caller ID’? The NHS scheduled a call with me and as the caller is calling from a home office, they have withheld their home number. As a result, their call does not come through but comes up as a missed c...

Data Sim identification

I've received what appear to be two identical sims for use in a phone. I expected one to be identified as data only for use in my router. Am I overthinking, and does it just depend on what I put in each device and activate for the sims to know what p...

Signal

Anyone experience zero signal. Both my wife and I have zero bars all of a sudden. 

Resolved! Hmmm help lol

No over night over night updates for customers  .... arghhh  what's going on 

Raymondc by SMARTY Maverick
  • 981 Views
  • 3 replies
  • 0 kudos

How to get customer service response?

I have been with Smarty for ages and generally very impressed.  But now I have a problem I am less impressed.  An error has been made on my billing which they don’t agree so I am trying to explain and the Chat agent has stopped responding to me.  Any...

Martin by SMARTY Pioneer
  • 1324 Views
  • 4 replies
  • 0 kudos