01-05-2024 07:46 AM
Less than 1mb per second isn’t acceptable this doesn’t even load web pages smarty support say networks getting maintenance but my partners on three smarty’s sister network and she gets 30 to 50 megabits just moved from o2 but will be moving back shortly as this network is unusable it’s advertise as unlimited yeah it’s unlimited but it’s impossible to use
01-05-2024 11:04 AM
Hey Matthew_2468519
There are a few reason why this may be happening I recommend checking out our troubleshooting page this may help
https://tinyurl.com/493yttm7 |
01-05-2024 12:53 PM
Curious to know what happens with your partner's Three UK SIM card in your handset @Matthew_2468519?
Does the mobile data connection improve?
01-07-2024 10:38 PM
Same issue, incredibly slow in the city, and Smarty Three say they are doing maintenance until late April 2024, I get top speed of 0.13 mbs down 0.19 up, and this is FASTER than Vodafone who can't even load speed test let alone mobile ggl, and voda say NOTHING IS WRONG with their network,yet everyone in my street can't get signal on both networks... i wonder if Three have damaged voda and they are too stupid to physically check, cant even make a phone call indoors on voda, barely can on smarty.
Its just useless, i regret joining, i was on Three for 8 years from the start with slow data and still its slow. Cant trust you anymore.
06-11-2024 10:58 PM
Been with SMARTY less than 1 week and I'm off. Internet outside is sooo slow or fails to load at all.
06-12-2024 09:01 AM
@Elizabe_2761710 When you checked before signing up, did it suggest a good coverage?