Forum Discussion

MaryJef_2735384's avatar
MaryJef_2735384
SMARTY Pioneer
12-06-2024

Voicemail calling me when no message

Good afternoon- my voicemail is calling me every few minutes when I have no new voicemail.  It is driving me insane! Can anyone advise how to stop this?

6 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    12-06-2024

    MaryJef_2735384  You say that voicemail is calling you? Not just leaving you a notification?

    • MaryJef_2735384's avatar
      MaryJef_2735384
      SMARTY Pioneer
      12-06-2024

      My phone rings and it says it is voicemail. I then get the menu of voicemail options but there are only saved messages. No new messages.

      • MSF's avatar
        MSF
        SMARTY Guru
        13-06-2024

        MaryJef_2735384  Try the web chat option then.

  • MSF's avatar
    MSF
    SMARTY Guru
    12-06-2024

    MaryJef_2735384 I think you will need a web chat with Smarty Support to check your account and reset if necessary .