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Forum Posts

Still no phone service

I know there have been network problems. My phone was totally unaffected, but wife's was. There was a time in Friday when there she had no signal at all. That has been resolved. She can send and receive texts, and data seems to work. However, she can...

Rimbox by SMARTY Maverick
  • 941 Views
  • 2 replies
  • 0 kudos

Outage notification

Does anyone else have a problem with Smarty using X as what appears to be the only way that they have communicated about today's outage? I and no one in my contacts uses X. My day turned to **bleep** when I was without service, no apps, no internet, ...

It’s time to say Goodbye, Smarty.

Two outages in as many months. I really want to like you but you’ve made it so difficult. Both outages have happened when I was travelling making my day so much more stressful than it needs to be. This week I couldn’t even text. Such disappointment. 

bScot by SMARTY Maverick
  • 1509 Views
  • 4 replies
  • 0 kudos

Resolved! cloning a sim card

Hello folks, I have question that I can't find the answer to anywhere on the website, nor anyway to ask a human staff member, So i'll ask here.......I have an Honour 9X mobile phone on O2 and also a celular equiped Samsung tablet with a Smarty sim ca...

SIM CARD

I bought a Smarty SIM and kept my old number, but my Google messages are using the Smarty supplied number.. Help

Resolved! Activate APN

Hi Community, I have just joined SMARTY and as part of the set-up/activation of my SIM, the instructions suggests that to use your phone in EU, you need to set/activate the APN.Can I set mine up now even though I am not yet planning to travel to the ...

Bluetooth

I have been using an old phone for years and connecting Bluetooth to use data on my main phone smarty network since the blip on Friday with the network I can’t get it back on Bluetooth it won’t pair 

Bluey

I have been using an old phone for years and connecting Bluetooth to use data on my main phone smarty network since the blob on Friday with the network I can’t get it back on Bluetooth it won’t pair 

5gb free upgrade

I was offered and accepted the free upgrade to 5gb a few months ago but I have now been switched off at 4gb. Explanation please. 

New Mast Installation HU7 Postcode in Hull

Hello.I'v been monitoring a brand new mast installation near my home address which has recently come alive. It seems like it could be online however I'm not 100% sure. The cabinet is alive and lights are on the tower at the top. However unfortunately...

Vip3r09 by SMARTY Commentator
  • 943 Views
  • 2 replies
  • 0 kudos

Delete owner

I received a email saying they are deleting my account as the owner ( me ) hasn’t paid for sim .i set up a group and purchased 3x more sims so I was told to delete them and set up another account using 1 of the sims as the new owner but I cannot dele...

Network down oxfordshire

Why is the network down? No mobile, 3g,4g or 5g all day???No response from customer service in 5 hours im hopping from cafe to cafe and cant use GPS!Refund please?