BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I was told that I should change my APN setting or I can not use smarty service outside UK by smarty.co.uk when I login my account. However, I can not find the APN setting in my iphone 14. I ask Apple service. It said I sould ask service provider if i...
Backstory: I am about to lose my ADSL Broadband. It's clear that, sooner rather than later, Openreach will 'convert' everyone in the area to fibre. For several reasons it makes more sense for me to opt for mobile (4G) broadband now; there's a good ...
Hi all,After now having no inbound calls or texts for 10 days (since joining Smarty), I have collated a summary of my experience of Smarty.The problem I am facing is due to a "split port" issue whereby the "Voice in" element of the port has not been ...
Hi all,Just thought I would post a quick message in the hope that after 10 days of not being able to receive inbound calls or texts after there was a problem porting my number, there maybe someone that could actully escalate this to get it fixed.I'm ...
Will there be price increases on plans? On previous networks I have took a plan out and say, two years later they start adding price increases, inflation etc. Is this something that can happen with Smarty or is the cost of the plan staying the same n...
I have just activated my new Data Only SIM card for use in my tp-link “Archer MR400” LTE Router.The LED’s for the Power & Wi-Fi have lit up but not the Internet.Question: Verify that this Data Only SIM Card is an LTE or WCDMA card.So Have I made an e...
Hi All,Just thought I would share with the community a tiny snippet of the challenges I am facing in trying to get my porting error problem sorted.In summary I have been a new customer to Smarty for 9 days and have never been able to receive any inco...
Hi All,I have not had any inbound calls or texts since joining smarty due to a failed port whereby they didn’t port the “voice in” element of the port.I have spent these 9 days on WebChat every day and so far written 4 formal complaints. There are no...
I'm so frustrated!! I've got a family plan with 4 sims. All 4 have shown no network connection for 3 days. No service issue reported in the area. I've tried contacting chat but messages back and forward are taking forever. I think the person I'm deal...
Hi can anyone help. Going on a cruise to Norway in April. Can l use my inclusive mins and internet while l am there. Thanks in advance.
Brother on Smarty is getting over 80mb download on his Samsung. I am only gett 0.7mb download on Smarty on my POCCO phone. We are in same location so using same mast. I used to get 80mb on Giffgaff. What could the problem be?Do I need to go back to G...
Wants is smarty running on?
My Porting didn't go through correctly. I'm unable to receive calls and text from anyone on the Vodafone network. I had this problem since the 8th of January!I'm unable to receive calls from my husband who is on Vodafone I can receive Three, EE and O...
Hi,Can anyone help on this. My number ported on Wednesday (12th Jan 2024). I can make outbound calls and sms texts with my ported number but I cannot receive calls or texts. Calling my number just results in "The number you have called is not recogn...
I'm on deviant art but I cannot log on to my account with my phone as smarty think it's adult which it's not it site to express creativity with art any chance on unblocking it?
Hi.Since going back to work this year I have found that I'm now getting very bad reception. I had never had an issue in my workplace since joining Smarty last year and was really happy until now. I changed to a new phone in December and the 4G covera...
A couple of months ago my smarty signal got worse and now it's got to the stage that I am struggling to even send a text no matter make a call! So frustrating, signal checker says all ok! I put my entire family on Smarty and we are all the same. Big ...
