You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I have a new Moto G13 and have been using SMARTY on various phones for years. I live in a rural area, and WiFi calling is a must. it is updated to Android 14.The phone is set up as per all of the guidance, on here, on Motorola's site and elsewhere on...
Hi can anyone tell me if I can pay a minimum amount to keep my smarty sim & number (in a spare phone) while I'm away in Australia for a year so I don't lose the UK number while I'm away? I'll be moving the sim to a spare iPhone so I can hopefully get...
My daughter is going to Switzerland I have changed the settings on her iPhone is this all I have to do for her to be able to use use it over there without extreme charges ?
How can I remove it please
Hello, I wanted to check if anyone has been able to use their Smarty plan whilst travelling in Japan (Tokyo and Kyoto)? Were you able to use your data as normal, or was there anything you needed to add to your plan for roaming in Japan? Was the conne...
i have a pending invitation on my app that is still pending and want to delete it what is the procedure
Can’t connect just says wrong password any help appreciated
I regularly travel to Spain as I have a property there. Smarty has always worked ok, mobile roaming set as instructions. But this trip has been a nightmare. Roaming not working, phone only working when connected to WiFi. I have friends who have also ...
I cant ring out on my phone its saying my phones not registered
Hi, I’m in Lanzarote and my data isn’t working. It comes up with 3G every 2 seconds but then disappears. Any suggestions, thanks!
Hi all, I have only just joined Smarty and picked the deal that's good for me and entered my PAC code to bring my number over, can anyone tell me how I add 3 more Sims so I can bring my other 3 numbers over for the rest of my family and how to put th...
I am taking over a position from someone else - they currently have the business number on their SMARTY account. I have ordered my SIM but do not know how to transfer the number from their account to mine.Can anyone please advise?
I joined Smarty last week had a full signal in the house and outside but then i had only emergency calls only! Its running on my wifi at the moment. The signal coverage reports say no problem but the person on line said it was congested. Surely somet...
Is anyone else getting a rubbish service with 5g? I can't use any apps and can't hear properly when people call. The Internet is a no go also
