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Unable to send SMS messages

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Hi,

Im unable to send SMS messages on iOS. Unable to confirm number for iMessages as well. Calls in and out are ok. Can receive sms messages without issues?

THANKS

11 REPLIES 11

MSF
SMARTY Guru
SMARTY Guru

@Mogolent  Not exactly sure what you mean, but have you checked 'My Number' in the phone settings?

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Unable to send SMS messages at all. โ€œMessage Failed to Sendโ€

in iMessages phone shows the right number and โ€œWaiting for activationโ€ under number 

@Mogolent Does your account dashboard show the activated sim number and also an active Smarty plan?

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Yes all paid and active. No issues with calls and internet connection

Mogolent
SMARTY Pioneer
SMARTY Pioneer

IMG_0997.jpeg

โ€ƒ

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Everything worked fine beforeโ€ฆ number was confirmed, was able to send messages and iMessages. 

@Mogolent I wonder if this is linked to the outage that has gone on for a while?

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Most likely. Now Iโ€™m able to sent messages, but still not for all numbers

@Mogolent  Warning header still shoeing on the Coverage Checker and Network Status Checker pages this morning.

IrfanHa_2697748
SMARTY Pioneer
SMARTY Pioneer

I have same issue as well 

@IrfanHa_2697748  What issue exactly? Texts to where?