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Unable to send SMS messages

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Hi,

Im unable to send SMS messages on iOS. Unable to confirm number for iMessages as well. Calls in and out are ok. Can receive sms messages without issues?

THANKS

9 REPLIES 9

MSF
SMARTY Superhero
SMARTY Superhero

@Mogolent  Not exactly sure what you mean, but have you checked 'My Number' in the phone settings?

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Unable to send SMS messages at all. “Message Failed to Send”

in iMessages phone shows the right number and “Waiting for activation” under number 

MSF
SMARTY Superhero
SMARTY Superhero

@Mogolent Does your account dashboard show the activated sim number and also an active Smarty plan?

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Yes all paid and active. No issues with calls and internet connection

Mogolent
SMARTY Pioneer
SMARTY Pioneer

IMG_0997.jpeg

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Everything worked fine before… number was confirmed, was able to send messages and iMessages. 

MSF
SMARTY Superhero
SMARTY Superhero

@Mogolent I wonder if this is linked to the outage that has gone on for a while?

Mogolent
SMARTY Pioneer
SMARTY Pioneer

Most likely. Now I’m able to sent messages, but still not for all numbers

MSF
SMARTY Superhero
SMARTY Superhero

@Mogolent  Warning header still shoeing on the Coverage Checker and Network Status Checker pages this morning.