You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I've only been registered with SMARTY since Saturday morning, but every time I start my browser to access their site (dashboard or community pages), it insists on requiring a verification code which it sends to me via TXT message. What's annoying abo...
Myself and my partner can make calls to various mobile numbers but when we call landlines we get either silence (the number is a hospital and works from other phones) or for other landlines a message saying this service is not included in your packag...
Hi there, Just bought this and password on the box doesn’t work. mam I missing something?
I'm having issues streaming videos on my tv since I switched over from vodaphone? It's buffering frequently
Very slow when streaming videos on my TV. any one had same issues? Was perfect on vodaphone
How do you see a modem I tried to transfer my number almost a month ago and now the code is expire and my number still not been transferred not happy at all.
Is it normal that toaming only gives 3G in France?
OnePlus Nord CE 5g (android 12)Just joined Smarty.... when I was on Three, my phone constantly displayed the VOLTE logo at the top of my phone next to the signal strength ... now it's absent !Is this a setting somewhere ? as I understand it is sup...
Can I use the bonus SIM card sent to me when I joined Smarty for my new Mini portable modem?
Why does a text not send when I have unlimited text. The number is 60110, it’s a competition at standard rate
I can't get my answer phone to kick it when I'm busy? So people can't leave me any messages. Any idea what I can do to fix the problem.
Has my account payment been verified yet, by bank says yes and yet you say no
I notice that quite frequently people post onto what is a fairly old thread.As an example, I have spotted a 'new' post on a thread from April 2023.Would it not be a good idea for threads that do not have an accepted solution to automatically close to...
Fat finger press first time so I'll try again!Is it normal to need to sign into the app daily? I keep telling it to trust my device.Thanks
When visiting https://smarty.co.uk/dashboard/request-new-sim the confirmation page states that I am requesting a new SIM for the family account holder rather than myself.How do I request a SIM card replacement for myself?
Hi I would like to have my son join smarty he has a chip but from a different provider I would like for him to switch to smarty using his same number or do I still need to buy him a separate chip thanks
Would it be an idea to have 'suggestions' turned on by default for the SUBJECT box of conversations?When people start a conversation without looking to see if the issue has been covered, they would perhaps see a number of previous threads that could ...
