Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I want to cancel my subscription
I realise that the first post in the "Welcome" section of the forum explains that members should not post any personal information.Despite that, recently we seem to have seen quite a number of people doing exactly that - PAC codes (why don't we just ...
Hi, I'm currently on the £10/30g plan, I've had a txt and popup in my dashboard to upgrade to 60g for £10, but the link only takes me to the other plan options, how can I upgrade to this?
Anyone else having a problem with replying to threads or starting a new post???@Lithium-Admin @Rebekah_150 @Tascha @Linsey @JodieC ANY Admin/moderator....... ANYONE........ HELP!!!I keep getting a message about confirming my posts/replies via a sent...
How do I transfer my old number to a group plan? In the help page below, it shows one can select a group member to submit PAC for. But in my account setting as group owner, there is no such selection available. https://help.smarty.co.uk/en/articles/1...
Hi can anybody tell me or help me with a problem I have. I have a new account setup but also an old account with two numbers that I use. I was told it was possible to transfer numbers across to new account by one advisor before I setup new account an...
Hi, trying to put a bet on, Adult filter is being blocked. I had previously set it up, it was working fine. Get a Adult filter not enabled page now, but its a 3/Hutchison Telecom page. Checked my smarty console and its still setup for access enabl...
I want to get a data only sim to put into a router but when I try to order on the Smarty page it doesn't seem to go thru. My details are confirmed and it just returns to the start and doesn't say anything is ordered
I’ve just set my phone to work abroad. Do I need to change again when I return?
I would like to transfer and keep my old number.Thanks
Hi I'm kind of technology 'idiot' so need a bit of adviceI have a Nokia 3 and recently had a 'Hey, what does this mean?' look around my phone settings and there were 2 things in it that I just need to clarify to see if the set-up is right (my phone d...
It's looks increasingly likely that car parking charges will mainly be via app on smart phone. (Why not direct charge on tap and pay debit/credit card instead of multiple apps beats me!). Currently Smarty don't have a pay by phone option, but do you ...
07456586562
Hi, can someone tell me if the xiaomi 12 lite can make WiFi calls off smarty? I checked the compatibility list but it's not on there (it is a new device!) but I'm currently using an oppo x5 on smarty and use WiFi calling...but that's not on the list ...
Hi my data only sim doesn't seem to be working in Croatia. Any ideas why? TY
internet not working in latvia
It just says Awaiting order and shows me package to buy but i already on one the app know it's me and I can see my payment history but not the dashboard
I want to have my payments taken from a different bank. Presently with Lloyd's want to change to Barclay's. How do I do this. Thank you Edward
Been with smarty for one week and will be ending contract finding it impossible to switch my old number with smarty shocking customer service just dribbling the same message repeatedly.
