BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi there, I've topped up £10 for out of plan add on. Smarty has taken that and 2 subsequent additional payments of £1 each Is this an error and will it be resolved? Any assistance appreciated.
I have just had a MiFi unit fitted to my campervan, a Smarty sim was included with the unit which I registered and signed up to a basic contract. However when I tried to fit the SIM card to the router i find it needs a Nano sim not a full size sim th...
I have just had fitted a MIFI unit to my camper van, the router came with a smarty sim which I registered and paid for an initial contract, however when i came to fit the Sim Card to the router I find that it will only take a Nano SIM card (my bad). ...
I looked at my bank statement today and smarty have taken my monthly payment twice on the same day.How do I get it backThanksDerek
Hey I'm a new smarty user, and have a 60GB data plan which is beibg used on an s23. My number has been ported from 02 just over a week ago and I'm able to send and receive calls and texts fine but have not yet managed to use data at all, even when my...
I've activated the SIM card but as soon as I lea: the house I get the message not connected to a network. I've checked the Entry point data and everything it tells me to do on the help topics but I'm still unable to make calls outside.
My days! The chat service is dire. I have being trying to make contact since 9.45 this morning - & I have but the wait between replies is 20 mins & more. I have 2 problems 1) my dashboard is still showing my temp number - even tho my old number has p...
Hello. I want to open acces adult content but i do not have credit card
Why hasnt my number been transfered over from 3 to my smarty account ? I entered my PAC code when i registered with smarty on the 27/04/23. Please someone from smarty contact me to let me know whats going on.
Why hasnt my number been transfered over from 3 to my smarty account ? I entered my PAC code when i registered with smarty on the 27/04/23. Please someone from smarty contact me to let me know whats going on.
Hiwhen attempting to verify my Smarty number with Twitter I get the following error message ‘we cannot send a text message to this phone number because it’s operator is not supported.’This is on an iPhone 14 with latest software, I get the same on pc...
How long should I have to wait to get my £1 adult verification refund back to my credit card? It should have been instant?
I lost my phone number during PAC transfer, I transfer from SMARTY to ThreeUK, I have contacted both companies and they told me that my number are not with them. what can i do ?
Just activated account but concerned at cost. I signed up for 4GB plan @ £5 month offer, but on checking my plan details is states £6 per month. Is this correct as the offer stated a £1 discount.Any advice appreciated. Many thanks.
Going on a Mediterranean cruise,Spain Italy France, . The ship is registered in Bermuda. What settings do I need to have to avoid data bills when I get back home. I won't be using the ships wi-fi which is too expensive and slow, but I will use wi-fi ...
Something I really want for this network. Traditional sim cards are outdated now.
Trying to make a payment through website and app neither are accepting any payments from me tried a few different methods but no success, anyone???
Hi.I've been keeping an eye on the service status page as smarty service has been poor for a few weeks. It seems you can put it any postcode and it says engineers are working in your area to fix a fault. Is there a countrywide fault? Will 4g improve ...
I've went into activate my account I already have the sim and I've had a email saying my sim will come in 2 days I just want my sim active
