Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have received an email from Smarty about the 3g switch off and telling me that my phone will need to be upgraded, which is odd as my phone has 4g switched on in the settings, as follows.settings > network and internet > Mobile Network (Smarty) > A...
Every time I come out of the Smarty app the Biometric log in disables itself.So basically when I try and get on the app the next time I have to re enter my email, password and receive a text code before I can get on the app Just wondering if anyone e...
Is it possible to transfer data to other phones
I have had a data sim fo a while now which I use now and again. The number for this is my owner number. I have now set up a smarty sim for my phone. I would like the phone number to be my owner number as it makes it easier to verify when logging in a...
I've recently been getting many calls from landline numbers across the UK that I have no association with. When googling, these are legitimate small businesses like butchers, bakeries, and restaurants, and their number is the same online as the one t...
Why isn’t my sim not working when I have done everything what it has told me to do.
Hi All,I've just emailed Smarty, asking if they have any plans to have a 50Gb or 75Gb data plan (with voice and texts), and am awaiting a reply with interest.From what I've seen, I'm being offered a number of data plans up to 30Gb, then there is a ju...
Is voicemail included in my plan
I signed up to Smarty, with a PAC code to transfer my number. The prior help suggested that the transfer would be done in <2 hours. I got my new SIM, put it in, and activated it. Now I am being told it can take 2 days to get my number. Here's my prob...
I have been with Smarty for five days.I still cannot use internet at home - it comes and goes, but mostly it goes.No emails, no Facebook.Utterly exasperated.Any help much appreciated.Thank you.
My god what an awful experience trying to get a replacement sim card after my phone was stolen 1st day- all okay password was reset- got online to my account ordered a sim- perfect. This was monday Come wednesday- still not here- come online get told...
My sim card is lost and I need replacement which I would like to maintain the same number. Thank you Kind regards Joshua
Hi Smarty Forum, I recently purchased a Unlimited Data only SIM which I have put in a MikroTik LTE external router.I have added in a APN as per the Smarty instructions and am getting around 28Mb down and 43Mb up.I live rather rurally so I am extremel...
I wish to transfer my old phone number
Once out of the house i am unable to use the phone as the mobile data does not work, this is even at the rear of my house, have tried on various places, towns hills woodlands, and always the same result-no signal, anyone hrlp?
Does smarty mobile support Wi-Fi calling??
Hi I was Wondering if Anyone Can Advise Me Please.I've got the Mobile Smarty Package 30gig Data and Free 20gigs extra a month for £10 with Unlimited Calls & Texts,but I No Longer Need as Much Data,now I have WiFi installed in my Home,as I hadn't when...
When i enter the pac number given by my old provider it is saying it is wrong, not sure what to do
