BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I lost my phone number during PAC transfer, I transfer from SMARTY to ThreeUK, I have contacted both companies and they told me that my number are not with them. what can i do ?
Just activated account but concerned at cost. I signed up for 4GB plan @ £5 month offer, but on checking my plan details is states £6 per month. Is this correct as the offer stated a £1 discount.Any advice appreciated. Many thanks.
Going on a Mediterranean cruise,Spain Italy France, . The ship is registered in Bermuda. What settings do I need to have to avoid data bills when I get back home. I won't be using the ships wi-fi which is too expensive and slow, but I will use wi-fi ...
Something I really want for this network. Traditional sim cards are outdated now.
Trying to make a payment through website and app neither are accepting any payments from me tried a few different methods but no success, anyone???
Hi.I've been keeping an eye on the service status page as smarty service has been poor for a few weeks. It seems you can put it any postcode and it says engineers are working in your area to fix a fault. Is there a countrywide fault? Will 4g improve ...
I've went into activate my account I already have the sim and I've had a email saying my sim will come in 2 days I just want my sim active
I want to cancel my Smarty account I’ve had it a month now and sent my PAC code from my old provider when I got my new sim from Smarty, and got a message to say don’t insert new sim until the old contract stops working it’s been a month now I’m about...
Hi there.Has anyone had issues with the Xiaomi REDMI 10 2022 phone and a Smarty SIM? We cannot make or receive a phone call whatsoever?
My 3g phone is not activated they have give me a different number that's not the one that's associated with this device please can anyone help I've tried everything to try getting the SIM working on my phone that is 3g network.
Does anyone know if a TP-Link mobile router will use data when switched on but not connected to any devices by wifi? I use a mobile router in my caravan and normally switch it off when I go home, however, I did not do so when I last went home and ...
Hi there. Is anyone else based in Derry / Londonderry having any network issues? I can't get any connection when I'm off WiFi. Any idea what's happening? Thanks.
I turned off VM when away recently and now want it back. Going through all options it seems it's all back on but when I try calling from another phone it doesn't. How can I get it back?
Had all sorts of hassle getting my PAC code to be accepted, the chat was hopeless, he kept saying enter the number with 07xxx xxxxxx but the page insists the "0" is removed.Anyway, PAC codes have Upper Case letters, like most people i just entered lo...
Activated my SIM three days ago. My previous supplier has now discontinued my service but Smarty still hasn't ported my number. How long does this normally take.
Hi I just received your SIM card. There is 2nd SIM in package and I want to activate it for my son under the same plan. How can I do it. Couldn't find it on the website Thanks
My number has been transferred over but its not working
Hi everyone, I hope you can help me. I purchased a Smarty SIM some time ago and requested that I keep my old No instead of the SIM's number. That has been fine until I decided to change my Iphone to a Samsung. Although I can receive messages and p...
