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Old mobile number

Transfer old phone number, how long do you wait, I've been with smarty 3 days

Jonka_1 by SMARTY Pioneer
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  • 2 replies
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Resolved! Weak signal

I’m unfortunately unhappy with smarty mobile signal strength it’s not the best 

New to Smarty - so far VERY disappointed. Any advise?

Hi,I recently transferred to Smarty and so far I've been very disappointed - very poor coverage (never had so many issues with no network or dropped calls which is not good for my business for which most of my calls are to do with), poor internet con...

Newbie cant connect

Bought a router and chip and topped up for unlimited data only as bringing laptop away to Spain for interview I have onlineComputer keeps asking for password and not accepting anything I have with no Internet secured appearingHelp please

Holiday Turkey

Going to turkey in September what will i need to do other than turning off my data and only using WiFi..??? 

Resolved! Quick Fire Newbie Questions

Hello, new to the Smarty crew. Couple of quick questions:1. I bought a £10/30GB data Sim. Once activated, can I use it until the month is up then downgrade to a cheaper data plan? (And can I cancel auto-renewal if it tries to keep the £10/30GB plan r...

Jaybird by SMARTY Commentator
  • 1854 Views
  • 3 replies
  • 0 kudos

Wifi connection

hi with have full Wi-Fi in our campervan and unlimited data with smarty, but unable to connect our Wi-Fi in our van, any ideas would be much appreciate. Thanks Chris 

Resolved! Old phone number

Been 16hrs enter all details on order and phone has dual sim my old number stop working and still hasn't switched over  

francis by SMARTY Pioneer
  • 981 Views
  • 2 replies
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problem sending text to France

Hello,I'm a new SMARTY customer and I have just joined this community. I have a Motorola g13 with Android 13, Smarty SIM in Slot1 and Three PAYG in Slot2, and am experiencing an odd problem. It is going through Support at the moment but progress is p...

Thegg by SMARTY Pioneer
  • 4633 Views
  • 11 replies
  • 0 kudos

Not receiving certain text messages - Pixel 6A - Android 13

Hi everyone, I use a number of services that require multi-factor authentication where a service will send an SMS message to verify identity.  Until last week (May 23) I had no issues but overnight, some of these messages have stopped being delivered...

Network locked sim card inserted message

Hi, I have activated my sim card and placed in my old EE Galaxy S8 but now getting a "network locked SIM card inserted" I applied for a PAC code and in process of swapping number but do I need to get an unlock code and from who?Thanks

Sony Xperia APN help

Hi,Anyone here use a Sony Xperia handset?I've tried changing the APN settings on an Xperia 5 IV as per the Smarty instructions but they are not accepted. I am assuming it's because the APN type cannot be blank as per the instruction. I can leave it a...

Wrong sim

I stupidly activated the wrong sim which i have lost, can i transfer my stuff to the other one that came with the one i lost?

Sim

Can’t activate my sim it keeps saying awaiting number?

Wifi briadband

My WiFi is still not very strong its still hoping off  I have to keep moving it around and I need it to work properly  gor my j8b......