Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Can you please resolve my problem with the SIM card
How long does it take for my phone to work
Hi all. I've just transferred my old number from 3 into my new smarty £20 unlimited sim. However I realise I have the data only sim. So can I change the sim to unlimited everything outer do I have to get another sim and can I transfer the number to t...
Hello all. My hotspot function is not available. Am I to assume that is because of the red message when you log in saying engineers are working on a problem? are others having similar issues?
Hello - I only get 3G in and around Knaresborough - when will this upgrade to 4G?
Since the outage .. I have no data , can't call and send texts.. says emergency calls only .. everybody else I know with smarty is back in running .. have not had any service since Friday.. customer service trying hard to solve but with no success .....
Does anyone know if Smarty lock the page where you can see the VPN as mine is greyed out and cannot be altered..Smarty chat people dosent know the answer so hope that some techie out there will have the answer .
i`ve tryed everything ti delete my account but the info i keep getting is not right so i cant delete need help
I have been waiting nearly a week for my old number to be transferred from Vodafone! Anyone have any idea why it’s taking so long?
I have bought a very basic no thrills phone for my elderly mother, downloaded the sim which has been activated and is showing my account being current and counting down to the next month, but I cant ring out on it, I can receive calls but not outgoin...
Have tried to activate my sim since 12.45pm. today. Can someone help please.
Hiya, im not sure whats happened but i no longer can receive verification codes for apps to my number.any advice ?
my phone has been turned off
I activated my sim around 5pm today it’s currently 9pm and still hasn’t activated yet any ideas no email to say it’s activated yet
I set up an account for a data only sim which is now in use. I had to use an email address different to the ones me and my wife use for our smarty mobile accounts. Unfortunately I have set a slightly wrong email address. Would it be possible to get t...
When i call voicemail number or 123 they are giving engaged tone
