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Resolved! Smarty Data SIMs - Inbound network connections permitted?

I've not yet tried a Smarty Data-only SIM, but I'm wondering if anybody can confirm if they will allow incoming TCP connections from the internet (before I order one)?I tried to do this with a Smarty voice SIM, but found that inbound connections were...

PORT number to new SIM added to existing group?

I have just moved over to SMARTY and have got my account and ported my old number it all works.  I now want to add new Smarty SIMS to the group.  I have added a new SIM for a child and want to PORT across her number but there was no option to do this...

Sim in/ out

Can you explain why I get a message telling me if I want to keep my telephone number I must take out my sim and then re install ? Thank you

Jane16 by SMARTY Pioneer
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  • 9 replies
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Resolved! Esim and Smarty SIM together

Does anybody have experience of using a Smarty SIM in the same phone as an esim. I have a Galaxy S23 ultra with an esim rather than a physical EE SIM. When I try to activate my new Smarty SIM the phone tells me that it will deactivate my EE esim whic...

Resolved! Roaming suddenly not working

Hi allI cross border roam between Northern Ireland and the Republic of Ireland a lot, usually without any problems. Yesterday when i left the house in ROI my phone went "offline" and kept asking me to sign-in to the network (not register, that happen...

Screenshot_2023-07-24-15-52-37-110_com.google.android.captiveportallogin.jpg
Ceiri by SMARTY Pioneer
  • 1904 Views
  • 3 replies
  • 0 kudos

dirty tactics by smarty

i found smarty unlimited data for £16 per month on a comparison site, smarty would not let me have it, i then found hidden in the ts and cs that it is for new customers only, that is unethical, it seems like LOALTY DOES NOT PAY!

Resolved! Wifi calling intermittent on iphone 13 ioS 16.5

My wife is experiencing intermittent Wifi calling  on her iphone 13 ioS 16.5. However, on the same home network etc my old iphone 6S+ ioS 15.7.6 experienes no such issues. We use a Smarty data only 4G sim for internet access in the house. We have a T...

Resolved! Leave a group

Hello all, I'm a part of a group plan (but not the owner) and I would like to keep my account on SMARTY but leave the plan, how can I do?Many thanks, Sophie

Having issues signing in to community?

We're aware that some customers are having issues logging into the community to write and reply to posts. I've cleared my cookies and that helped, we're working on resolving this pesky bug and hopefully it will be resolved ASAP.  

LTE CPE router

just put my new smarty unlimited sim in my LTE CPE router but am getting no internet, I can connect to the wifi from the router though, I have tried the sims in a mobile phone as a hotspot and they are working fine, are there any settings I need to c...

Data add on - what gets used first

I have 4gb data per month. If I bought a 10gb add on (£9) which carries on until it runs out which would get used first the 4gb monthly allowance or the 10gb add on. I was thinking of putting on 10 GB just in case the 4gb runs out but if the 10gb get...

VXman by SMARTY Pioneer
  • 991 Views
  • 1 replies
  • 1 kudos