Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

Featured_Post_Noticeboard@1x.png
YulianK by SMARTY Community Manager
  • 8074 Views
  • 475 replies
  • 3 kudos

Recent summary Usage history not showing

When I am logged in and go to look at the Usage history summary I can only see months up to last January (2023) (see below), the last 9 months (up Sep/Oct 2023) are missing! I can see the details by clicking on 'View all by month' but really I want t...

Screenshot 2023-11-17 120022.jpg

4G and 5G down

Mast repairs ongoing. Is this normal ? The network shouldn't be down for this long. Literally first day activation, same on day 2! 

PayPal doesn't work

Hi, I'm having difficulties paying because PayPal payments do not seem to work, I always get the same issue, "a problem has occurred during payment" o something like that. I never get this issue with another retailers, the issue is with Smarty as I c...

Resolved! Full 4g signal, but no Internet connection

Hi Guys Just wondering why is happening that I have a full 4g signal, but I've no Internet connection. Its really annoying as I using delivery apps, and many time I struggle to accept orders, as no Internet connection...Any suggestions, or it's happe...

Phone number

I transfered my phone number to smarty but my texts are showing the smarty phone number I was given 

Reactivate deal includes new sim card?

Hi there, I've got sent a Black Friday deal recently from Smarty recently which gets me more data if I reactivate. I wanted to ask if I will be sent a new sim because I don't have my old Smarty sim anymore.Thank you. 

Reporting spam texts with no number?

Hi all,Is there a way to report texts like the one below?There's no number in the contact info, just a nameI forwarded it to the spam number, but it needs a mobile number or sender ID, none of which are present in the original text.I seem to be getti...

20231029_165502000_iOS.png

WiFi calling on Nokia G21 ?

I notice that the Nokia G22 is on the supported list for WiFi calling but not the G21. If anyone is using a Nokia G21  could you confirm WiFi calling is supportedMy current Nokia 3.4 is not on the list and that works ok.  Thanks.

Chris1 by SMARTY Pioneer
  • 1157 Views
  • 1 replies
  • 0 kudos

Group Plans and Black Friday Deals

I am in a group with my son and my wife is currently in the process of moving from Sky mobile to Smarty and is taking advantage of the black friday 32gb for £8 deal. I understand she will not receive the 10% group discount whilst on the double data d...

Keep current plan. Cancel upcoming plan.

My current plan is 30gb (double data)- £10.The plan ends on the 11th of December. So I setup another plan to start after my current one ends,which is 40gb for £10.The day after, I received an email telling me that I can keep my old plan.(the double d...

Bank OTP Not Arriving

Anybody solve this problem.My OTP code is not coming through. Checked all the usual things, blocked list,signal,sim removal etc.The bank says the usual thing, all working our end must be your mobile provider.Just to add all my other banking apps have...

Excessive Data Usage - 4g

Hello, Has anyone experienced similar to me?I signed up to Smarty mobile (4g) yesterday - 32gb p/m.I've used my WiFi in the house since, and for all updates etc, and only used my mobile data to check a few web pages and run some connection tests. I c...

FunkMoth by SMARTY Pioneer
  • 1602 Views
  • 4 replies
  • 0 kudos