BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi.A few months ago I signed up for the special offer £16 unlimited plan (usually £20).Recently I have added a new payment card to my dashboard in preparation for changing banks.When trying to switch to the new card there is an immediate request for ...
Need help activating my newpin
Hi all, just transferred my number from 3 to Smarty number has transferred ok but when I face time my family it comes up with old Smarty number and not my own number with my name,Any ideas how to correct thanks
Why is Smarty reception so bad in West Cornwall??
I'm moving to the UK at the beginning of July and have ordered my SIM card to my new address. I want to also start a group plan for my wife and 2 kids but, when I go to start the group, it says that my plan is not yet active.Do I have to wait and act...
Why is it ,I’m on the train and everyone is on their phones except me ? No signal. No data please help
Hi, I am unable to get online using my mobile data atm. What doI need to put into my iPhone settings to get online, please?
Our caravan is sited. We have poor reception,despit the coverage checker saying its excellent it's not!Do smarty do a signal booster that anybody knows of?
How do I set a limit on the amount I can be charged for out of plan usage.Especially important when roaming.
Hi. My old number has been switched off to emergency numbers only, but hasn't transferred over to my new smarty sim
Hi, I need a downloadable statement with my name and phone number on, but can't see an option for this on the website - can anyone advise how I can get hold of this please?
I did not use 2 simms I paid £12 for a couple of years ago because I found the coverage was not great in my area. Obviously accounts were set for both sims. Now that the coverage has vastly improved in my area, I would like to get 2 new sims. When I...
Hi there. I got a acredit top up at the pay point and the smarty companies did not activated my plan automatically
Hi, in a couple of weeks time I am going to HongKong for 1 month. Is there a upgrade to my package I can do so I can use my allowance over there?
Hi my pay as you go account is topped up by my credit is not activated. Please help
Hi my pay as you go account is topped up by my credit is not activated. Please help
Do I need to buy a extra bundle to go to Italy for a week or will I just be charged extra at the time?
Does anybody else have issues with the Auto renew feature? It's a real pain as I've found my plan has paused on two occasions now despite having the auto renew 'enabled'. No help from the bot and if it's out of hours you might as well forget about i...
Very happy with smarty unlimited sim.Activated yesterday.We will see how it works travelling around england and how the Internet works.
