BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello all, I'm a part of a group plan (but not the owner) and I would like to keep my account on SMARTY but leave the plan, how can I do?Many thanks, Sophie
We're aware that some customers are having issues logging into the community to write and reply to posts. I've cleared my cookies and that helped, we're working on resolving this pesky bug and hopefully it will be resolved ASAP.
SIM card can you send a replacement please
just put my new smarty unlimited sim in my LTE CPE router but am getting no internet, I can connect to the wifi from the router though, I have tried the sims in a mobile phone as a hotspot and they are working fine, are there any settings I need to c...
I have 4gb data per month. If I bought a 10gb add on (£9) which carries on until it runs out which would get used first the 4gb monthly allowance or the 10gb add on. I was thinking of putting on 10 GB just in case the 4gb runs out but if the 10gb get...
Android developer working on a mobile App.When connecting to Amazon Web Services Cognito Credentials Provider over the Smarty Network I get the following error:Caused by: software.amazon.awssdk.core.exception.SdkClientException: Unable to execute HTT...
I paid £5.00 for 2 days add on data as I wished to continue watching live sport. It didn’t work immediately!! Just to let you know.
I get repeated calls from numerous 0843 numbers. Very short ring and if I do answer it's a short recorded message. The scam is to leave a 'missed call' on the phone so I return the call - at a premium rate. I can block the individual numbers but they...
I am new to Smarty.I tried to order a data sim and get an error ………this page has been moved etc .The background info refers to no speed caps. So does that mean that the standard phone sim is subject to speed caps when using data
Can anyone help,I can't get my vouce messages as it keeps comibg up with not registered on network and people are havibg problems calling meHepl, any ideas. I have 3 bars showing on my phone so good signal quality
Hi, My little nokia is a basic phone with no internet or anything like that, so do I need to do anything to it when i go abroad to spain later in the year?I would probably not be using it anyway, but will have it just in case, so need to know if it...
Strange SMARTY have decided to do this in the middle of the day (here in the UK). Wondering if there is a serious security flaw in the SMARTY website for online account self-service?
I’ve just moved to a new iPhone 14 and my existing sim won’t work. I understand the iPhone 14 uses eSim which Smarty doesn’t offer but have seen posts from others who seem to have successfully used their iPhone 14 with Smarty. Am I missing something ...
I would like to switch owners to Winston 07949, 786 756 or give joint ownership. Could you do this please or is there something that I need to do.
I'm using my SMARTY sim in a TP-Link mifi router. This works fine in the UK but not at all in France. I've seen the settings for changing a phone but how do I do this for my mifi router?
Hi im trying to hotspot my laptop off my smarty phone data. Its asking for a network security key. Where do I find this?
I have changed the settings in network for roaming but when I arrive in Spain my phone foesn’t switch immediately to a local network. Why is this?
Hi Everyone - I'm brand new to smarty, and want some information on how to best set up a group plan on it...Lucky me(!) I pay my wife and kids mobile bills, and setting up family seems pretty straightforward...However, I would also like to be able to...
When i call certain companies landline number, such as my doctor, housing company, 0300 number, they cant hear me the call drops or they cant make out what im saying as my voice is breaking up for them but when they call me back its fine they can hea...
