Update 21:45 We can see performance improving back to normal levels and are working through the night to ensure this issue is fully resolved - we are closely monitoring this situation. Some customers may still experience intermittent issues. We ...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello. How long do i have to use my Amazon gift card? Thanks
hello i lost my phone and need new card sim please ,
Hi. I get between 50 and 100 Mbs. Sometimes it stops completely, like when streaming, other times it shows low quality video. I've got a 5G phone, but the network doesn't seem ready yet.Is there anything I can do to improve matters?Regards
Dear Smart.I have today paid £9, thinking that I had to pay my account as this is not due until the 16th. Can you please use that money to pay off my account for that date.I have today paid £9, thinking that I had to pay my account as this is not due...
Is it possible to assign more than one sim to the same plan, retaining the data?I was wondering if it is possible to create more than one sim on one plan, as this would make it much easier to use on multiple devices. instead of turning on a hotspot o...
2nd sim arrived today which sim was cancelled as not arrival place
Why is it so hard to break a group on smarty mobile 2 day and 20 times of confirming my last payment and still no nearer to getting my account details broken this is very poor customer relations
I have been on to the call centre all afternoon today to get a simple answer to a question. I have had to put all my details in three times. The person that answered the call gave me the wrong information saying that the plan I had requested was no ...
5g is the best on Smarty in my opinion, I live in Slough and can get 1.5GBps easy near my home.Much better than EE and Vodafone and O2.Smarty seem to have the best 5g coverage on the underground on the Uxbridge branch of the Picaddilly line and also ...
Would love to have eSIM support from Smarty with an new add-on to support the addition of an Apple Watch. Always on the look out for any trials or updates on Smarty adding support for this feature.
How do you turn off voice mail
I want to take off the adult content removal filter off my account. I put my card details in and it took a £1 off the card. Can you remove it for me please
Hi I ordered 3 sims to add to my family plan but they didn't turn up after a week so I have cancelled the accounts and brought 3 from my local shop. I have registered them and added them to my account but I cannot see any of them only the old ones. A...
I am considering moving my wife onto my plan and creating a group, she is not with smarty at present, can i get the double data offer as it shows for new usrs only?
