Break a group

[JaredBee_453893]

Why is it so hard to break a group on smarty mobile 2 day and 20 times of confirming my last payment and still no nearer to getting my account details broken this is very poor customer relations 

[LouisK]

Hi @JaredBee_453893 

Many thanks for getting in touch.

I'm sorry to hear you're having trouble getting your problem sorted. 

Please ask the agent who you're speaking to in chat to ask for me, Louis, and I will happy to look into your concerns. 

Best wishes,

LouisK