BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi everyone, can anyone tell me why when you have 2 Smarty sims, one is not connecting, this is a data only plan with unlimited data but the other which is my phone on a 6gb plan connects ok, feel like I'm being robbed by Smarty especially when the d...
Why is this network so crap I have been two days with no network and last month it was nearly a week My biggest regret was going cheaper Has anyone else had this issue I'm on the CO11 Post code area
Ever since you introduced the new voicemail system last year, I have noticed my personally recorded greetings keep getting wiped after a couple of months and I have to record the greeting. This has become very frustrating especially when I record an ...
HII create a custom voicemail message, saving for use on all messages., but after a period of time this defaults back to the basic setting. Why?
Hi, my package includes unlimited phone calls, does this mean that calls from the UK to Jersey are included as part of this package?
Does smarty have they own voicemail instead of recording your own?Thanks
I replaced my sim with the same number as I lost my previous phone and the new sim will not connect to the network despite the fact that I have activated it and gone through the activation troubleshooting steps. Any suggestions or help would be great...
Hi,Im unable to send SMS messages on iOS. Unable to confirm number for iMessages as well. Calls in and out are ok. Can receive sms messages without issues?THANKS
I joined Smarty 4 weeks ago and ported my number, since then I can not send SMS to certain random numbers; I have reported it but this has not been sorted. Had it happened to anyone elseService I got is extremely poor as well.
I have activated my SIM and been notified that the transfer of my old number is expected tomorrow 11th June. However I have no signal now on the interim number I received from Smarty. This number worked at first. On the app it says 'Your number trans...
I am seeing poor reception in the above areas.Are other people seeing the same
Does anyone know where short code messages go on the rare "Nothing 1" mobile phone??
Is there a package I can change to that allows me to use my phone freely in the Isle of Man
I have a group plan with my husband. As he rarely uses his phone, can I pause payments for it?
I need a replacement SIM cause I've lost my phone, but also my old SIM for some reason the payment stopped going through and I'm not sure why, I would like to continue this payment and get a new SIM
How long will Bristol and surrounding area have no service? It's been out since 4th June 2024 and its now the 10th June."We're fixing an issue in this area at the moment and aim to have things back up-ans-running as soon as possible."
On Smarty's help page for connecting to the internet on iPhone it says for Mobile Data change APN to mob.asm.net and the same for MMS. When you do this it changes to three.co.uk. Is that correct? I know Samrty uses tyhe Three network.
What happened with my account?
Every weekend and school holidays we lose our Internet.Called smarty they say mast in our area overcrowded. So suck it up or go to different supplier.Great customer service.Why not please some of your customers and upgrade the mast !!.
