BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have never seen worse service provider than SMARTY. To call it "garbage" is way too much. It's unacceptable that something like can exist in UK.I paid for a service and I expect a receipt. This should mention the date of purchase and address. I ask...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
The data sim in our campervan TV worked twice, in different locations in Europe. The sims in our iPhones worked perfectly throughout. I have adjusted the settings and we were clearly not in a blackspot. The sim worked again in the uk. Can anyone ...
I have a problem with Smarty mobile data whenever I am visiting the centre of Penzance, Cornwall. My phone shows 4 bars of 4G network (so an excellent signal) but I can’t do anything that requires mobile data. Mobile data just won’t connect. My wife ...
Sim not detected
Was wondering if you could point me in the right direction.I use a data only SIM in my tablet to access the internet and a mobile SIM in my mobile, so I'm paying 2 bills and looking to save money.Can I upgrade my mobile SIM to unlimited data and use ...
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Ok i have added a Smarty to sim to my phone where i have a Giffgaff sim aswell. Down wales i use Data in caravan. Normally Giffgaff lasts a good 3 weeks with 25gb. I added 100gb a day n half ago on smarty. Looking at history and gb left it saying i...
Hi - I've just come over to Smarty from sky, and I'm amazed about how much data it says I've used. 5GB in 24 hrs and I've hardly used it! I used to use 4GB over a month before. I don't understand how it's calculated my usage. Can any one help with t...
I transferred my old number from o2 and activated my sim. I activated sim and also received email trat transfer is completed, my old som card stopped working. I put my new sim from smarty and its not working l, i checked settings, reset phone few tim...
I've recently moved from GiffGaff. I used to keep a few spare SIMs in a drawer, as I'm a landlord, and tenants arriving from overseas often need them, and GiffGaff give us both a reward for signing up.I'd like to do the same with my Smarty SIM, but ...
HiAnyone know how to change a plan to one advertised online - 50Gb (was 16Gb) for £8. This is not available in the change plan options when logged in to my account.ThanksHoward
I have talked to have the wrong number I would like my current one to be transferred the balance to
Hello. My son is about to be given one of our old phones to use in emergencies. I have a plan and never use half my allowances and wondered if my son could use my plan but on his own phone. Am I able to get a 2nd sim so he can use my allowances or wi...
I have been a customer for many years and never had a problem until these last few months. You seem to be rejecting my payment method after me renewing it many times over the past two months. What is going on! Looking forward to your prompt reply ...
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