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Phone number appearing different?

@everyone  When I text people with normal text messages the number that appears to the recipient is different to my number, why is this? Thanks in advance  Keith.

Resolved! Change number

Change numberHello I need help in changing my mobile number for new number, reason for number change because I've been scammed today and that have my personal information police have advised me to change my number and passwords ectCan anyone help & i...

No Internet - TP Link Router

Hi all - purchased a Smarty Sim on data only plan to put in a TP Link router for use in our caravan, but Internet is not working. Any suggestions on how to resolve? All help I've seen gives solutions for phones, not stand alone routers.  Thank you

Shady practice on SMARTY

It seems that if you want to delete your account you MUST activate a service which cannot be used."How do I delete my account?If you have completed a payment and ordered a SIM, you’ll need to activate it first. Then, follow these steps to leave SMART...

UserXYZ by SMARTY Commentator
  • 1780 Views
  • 8 replies
  • 1 kudos

Can't make calls in Tenerife

I arrived in Tenerife today. My phone is connected to the local network (YOIGO). Although I'm getting my data allowance, messages, etc, I am not able to make any calls either back to the UK or local. I keep getting the message that "calls are not pos...

Cannot add to my Group Account

Trying to bring over 3 numbers from EE to Smarty. Wish I had never started. Owner SIM and Group SIM both show awaiting number and no way to add another SIM to the group. No way to cancel the whole thing and go somewhere else? What a disaster ...

I just want to make calls !!!

When I'm out and about in West Yorkshire - the mobile phone signal keeps dropping in and out all the time.I can't make calls or send texts (Emergency calls only) I'm seriously thinking about going back to Tesco (O2) mobile - at least it worked !! My ...

Resolved! Two SIM from one account

I want use two SIM cards from one account from one number. Is it possible? If yes, so how much is it different in price. I have unlimited for 17£. Thx 

"Exciting things"

Every time I open the app I get the annoying notification asking me to alter my notification settings to receive "exciting things". Can I stop this popping up every time or am I stuck with it.

stevic by SMARTY Pioneer
  • 4471 Views
  • 13 replies
  • 0 kudos

Resolved! Number change

Just joined Smarty and my number was changed over yesterday but on text it’s still coming up with the original sim number and when I have checked on my phone info it has that same number as my number but everything else is coming through on my chosen...

Resolved! Network settings

Hi I’m new here. I just changed my iPhone APN network settings to mob.asm.net, so my phone can work abroad. Is it ok to leave this APN setting permanently, whether in the UK or abroad? Any help would be greatly appreciated.