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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by • SMARTY Community Manager
  • 40772 Views
  • 495 replies
  • 7 kudos

Smarty reception

Why has smarty’s reception recently gone really bad I’ve been on network nearly 2 years but no issues have changed my handset too to a brand new one.  Anyone else experiencing network issues 﫤

Resolved! Change of phone number

I am a new Smarty customer and my old number completed porting yesterday. On my iPhone under settings the Smarty sim phone number is still showing and I am unable to change it to my new one. Please advise how I can change this to the correct number. ...

Change forum data format

I am unable to change the forum date format from US (mm/dd/yy) to rest of the know universe format (dd/mm/yy or yyyymmdd).Any ideas anyone?

Millennium by • SMARTY Pioneer
  • 1194 Views
  • 6 replies
  • 1 kudos

Activating a Nickname SIM (what I wish I knew)

Hey everyone!For anyone else who starts a group plan and gets as confused as I did when the SIM arrives through the door, I have some advise for you!It tells you to Login to your Dashboard or download the app. Either of which will take you to the Das...

New plan

How do I take advantage of a new plan with more data at the same price

Account paused

Today 01/03/24 is my monthly renewal date. I've just checked the dashboard and it says my plan has been paused.I haven't paused it, does anyone know how to unpause my plan?

Jamie by • SMARTY Commentator
  • 7142 Views
  • 18 replies
  • 0 kudos

Using Huawei with Smarty add on in western australia

In Perth (also heading to Melbourne).I want to use smarty with add on purchased as described in the Smarty advice. Settings are. Correct (access point names). But under settings / mobile / network selection Automatic,  nothing is found (in Perth)if I...