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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 95060 Views
  • 499 replies
  • 8 kudos

Continuous texts

Hi Does anyone get continuous texts from the same person daily. I've had 14 identical texts. Is it a malfunction of the smarty server?

Gift card not received

I referred a friend to Smarty and they received their Amazon voucher very quickly on the 30th January. Unfortunately, I haven't received my voucher (I've checked my inbox, junk & spam folders) in the last two weeks. Can someone help please?

Resolved! 7 Day Austria

Hi Team Smarty Can I get an additional 7 day Austria coverage, starting 25 Feb to 04 Mar, please? 

Resolved! P

I've tried using my pac code from my old provider and it's not accepting it 

5G

I Have a 5G phone why is smarty signal only saying I'm connected to 4G

5G

HiMy SIM works in some places on 5G and in some places it works on 4G, which is understandable.  But my question is why is there no clear difference in internet speed between 5G and 4G?

shared number

Can I have the same number on two SIMS? I'm looking to run an older iphone in the van all the time but carry my newer android around for calls. I need the iphone though to take calls when driving as the bluetooth wont work.

Sim not working in new phone

Hello good evening. I have just installed my SMARTY Sim in my new iPhone. I am still using my old iPhone with my Vodafone Sim. I don’t understand why my SMARTY Sim isn’t live on the  three network in my new phone? Albeit I have asked to port my numbe...

Smarty account problems !!

Hi is smarty got serious account problems when you port in a number the port completes but dashboard shows account is closed sim half working no help from smarty just **bleep** excuses 

Vestoffon by SMARTY Rookie
  • 2210 Views
  • 3 replies
  • 1 kudos

Problem with phoning back a number

I have a IPhone and a relative has an I phone.  She had problems with her phone and had to get it reset and a new sim from her provider.  I used to get calls from her which her phone had ben dialling when she had the fault.  On my phone now I cannot ...