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Resolved! [Network Issue] Service Update

We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.

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YulianK by SMARTY Community Manager
  • 3824 Views
  • 90 replies
  • 5 kudos

Resolved! [Network Issues] Service Update

  We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...

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YulianK by SMARTY Community Manager
  • 12326 Views
  • 135 replies
  • 9 kudos

[UPDATE] Coverage Checker and Network Status Checker

    We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker.  How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...

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YulianK by SMARTY Community Manager
  • 845 Views
  • 3 replies
  • 9 kudos

Airtime Rewards

It would be good if Smarty joined Airtime Rewards. I used the money I received from Airtime in to my O2 balance and made donations to charity like Children in Need and others.

Major Port-in Issues

In the same manner as @Jaybird I have encountered a major issue when porting my number from Vodafone to Smarty. I was told at the outset that there were "difficulties" that was going to create a delay with porting the number. Also, within 24 hours, I...

Energy Apps

What nifty apps do you Smarty Smart people use to monitor your energy.  I use Loop and Hugo

Mobile data not connecting

I joined smarty a little after 8pm yesterday  and  I can't connect to my unlimited data  and can only use a wireless connection and not the data I paid for.

Competition texts

I am in a £10 month sim only plan. I would like to enter competitions on radio and tv that you have to text but I can’t. How do I get around this? 

Pac code

Hi I’m trying to transfer my number over to smarty but my pac code isn’t working 

Amazon Voucher Competition

Currently on holiday in Spain with the family 3 out of 4 of us on Smarty, calls 4g all free, the other family member on EE charged £3 per day 路‍路‍ told him to get smarter with smarty

Contract

Hi I have two questions 1. Does my contract end after the one month or do I have to cancel it?2. I now have my unlimited mobile data but safesearch cannot be turned off and it confused me as to why.

3 contract

Can I get out of a 3 contract that has 10 mths to run so I can take advantage of smarty

Refer a friend, not working

I recommended a friend a few months ago and he duly signed up for a smarty account and received a free gift card. I have never received my gift card. I have tried contacting support and provided my friends email address but they couldn't help and exp...

100$ Amazon gift card

The best hack/bargain I had was buying my mifi box and putting a Smarty sim into it. When I’m travelling in my Motorhome, I don’t have to hotspot from my phone, I can just use that for my work computer, and iPad.

Smarty offer 5g

Smarty offer 5g where it's available on there adds, and website, but don't mention it's for a limited amount of phones they have tried.I have a phone which is 5g compatible the nokia x20 and it works perfectly with other providers on 5g, but they can...

£100 Amazon voucher prize - best bargain

The best hack/bargain I had was buying my mifi box and putting a Smarty sim into it. When I’m travelling in my Motorhome, I don’t have to hotspot from my phone, I can just use that for my work computer, and iPad. when we are abroad, we pop a local SI...

Resolved! Instagram or TikTok

Which do you use the most and which is your favourite?If you had to choose which would you keep?What's the longest you spent on your favourite?

UKDS by SMARTY Pioneer
  • 514 Views
  • 3 replies
  • 0 kudos