Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Why have I been charged twice
To transfer your number, the help states text PAC + Date of Birth to 65072. But as far as I can tell from other articles, Smarty doesn't allow short code texting. So how are you supposed to do it?
I am going to have a 5G router for the 5G smarty sim.does anyone know what frequency band Smarty using? by other website suggesting Smarty presumably using the 3.4GHz and 3.6-4GHz bands but no offical confirmed.Thanks,Tim
Is it possible to keep the same number for a replacement sim with Smarty mobile ?.
Hi I have just switched to Smarty and as soon as I had my number ported from my old network i found my plan paused. I went to renew my plan and make a payment and the site won't take any payment, debit card, credit card or even paypal. Anyone having ...
Hello all,I hope you are well.I am having issues activating voicemail on my Smarty. Namely, I have tried following instructions on the page "activate voicemail" by calling 123 (I also tried calling the international number, as I am in Europe currentl...
I have transferred my old number to smarty on my iphone 11 but the smarty number is still showing in setting and on some of my messages, how do i add my number that i transferred to my phone
I have a SIM card with 16 gb date per month I don't use most of it all the time but wondering if I could get another SIM card linked to my account so I can use in a mobile router without having to pay another monthly
I have services running on my home network that I would like to be able to access from outside my home (local smart home, SSH access, NAS, OpenVPN Server Etc). I run the necessary equipment (I work in IT) but the Smarty service IP does not route bac...
Turn off safesearch
Hi,I have someone who calls me all the time when they know I am busy and can't answer the phone. Every time without fail, they leave childish voicemail messages which get annoying. I don't want to block this person as I do need to be able to contact ...
Possibly a real easy answer to thus and I'm just being stupid.Been a Smarty user before but starting again as I need a sim in my old phone to use for work purposes.Activated all good, it's attached to my personal email so picking up all my personal e...
Hi All,I've just come back from Spain, my Roaming worked fine apart from Calls to UK Landlines and Mobiles. What seems strange is on a recent trip to Poland with the same phone, SIM etc everything worked fine.Please could anyone advise why this may h...
... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed transaction message yet my bank notifies me it's gone through? Any ideas? I've cleared th...
I recently returned to Giffgaff after being on an EE contract for a few years. I would have chosen Smarty if it supported eSIM, but there appears to be no effort whatsoever to adopt the new technology. I keep checking back because I do think Smarty r...
I am using a Smarty SIM in a Huawei Mifi router, currently roaming in the Netherlands. I made the lteration to the "3" APN as recommended for foreign use, by changing the APN to mob.asm.net. All is working fine and I am roaming on the KPN network, bu...
When I call a landlines, they simply cannot hear anything I say. However, mobile devices have no problems. Smarty says I have perfect connection and no matter where in the UK i call from, i still get this issue. I've had this problem for years now an...
HiI have 6gb of data left, it runs out in 20 days. I'm in France and would like more data.If I purchase an extra 15gb now would I lose the 6gb I already have?Also, can I keep purchasing 15gb, say every two weeks or am i limited?
I have just got an only data sim to power my gadgets at home. But I simply can't connect to the Google nest hub!!!Can you, most kindly, advise me?
