BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why is it that every time I access the website and/or app (Android Galaxy S23 Ultra) I am constantly nagged to enter a verification code (sent via email or text). This is especially annoying when using the phone app as it explicity it asks if I "tru...
How to unblock using gpay
after a delay of 5 days my number has now been ported and is showing in the smarty app but the phone is still showing the number as the original sim number and I can't phone on my number or send receive texts with it , yes I have unsuccessfully spoke...
Any tips for getting EU roaming to work on an iPhone? I have followed the steps suggested on the smarty website (going to mobile data network and changing the mobile data/MMS APN to mob.asm.net.After resetting the settings in Germany, it worked, but ...
my texts to contacts are appearing as coming from the SMARTY number even though, according to SMARTY, my old number has been transferred successfully. This has come up before in the community and I haven't seen that anyone has actually had a helpful ...
Hi I am new to Smarty and keeping my old number, this has now been sorted and transferred over. I have a message from my phone telling me number isn’t registered to my phone. It’s the same for my daughter as well. What does this mean? thanks
I have recently had a couple of text messages from colleagues that I have replied to, but after seeing the colleagues they said that they never received a reply. I have spoken on Smarty chat today and was told that there is no issue with my account.....
Ever since you introduced the new voicemail system last year, I have noticed my personally recorded greetings keep getting wiped after a couple of months and I have to record the greeting. This has become very frustrating especially when I record an ...
So i purchased a data sim of amaon a few weeks ago and this morning i wanted to register it and start using it in my mobile router. I had to use my phone to set it up but i could not find the actiavte new sim option and after creating an account and...
Hi i bought a sim yesterday but it's made me buy data and sending me a sim but I already bought one so don't need another, i,just need to activate the one I bought but there's no option for that???
New to the community and smarty.When adding an additional sim -What’s the difference to a child or family sim?
How do I speak to someone about changing my plan
Please a number has been calling that my monthly fee (£20) for unlimited data, calls and text can be reduced to (£12) per month. Is this from smarty
why are your services so pathetic? you close the chat after 2 minutes of me not replying but take 10-15 minutes to reply yourself. all of your workers have terrible english and cannot type proper grammar and have the sorts attitude. this is the worst...
I texted SMS to 60154 (premium number with £2+SNC), it shows "message couldn't be delivered". I just moved to SMARTY andmived my number across.Do you know where I can change settings on Samsung phone to enable sending messages to premium numbers? (l...
Does anyone know if SMARTY changes their IP ranges?
I have an iphone and have now changed over to Smarty. I am having problems sending MMS photo to my Auntie. The MMS toggle is lit up green is good to go, looked at settings and everything looks good also. Everytime I try to send photo it automatica...
I have no data or keeps dropping out, just changed to social tarriff
