Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Puk code please
What does anyone feel about this ? for me I was on £12 for 120gb but took advantage of 12 for 200.. does this mean coverage will be increased which 3 direly needs or will prices increase ? Vodafone do Voxi I think, will they merge? Vodafone was a jok...
He keeps complaining he is out of data. He has no limits on the handset settings. But his Smarty account says 45.97 GB left of 50gb. Any ideas? It means he can't use his phone fully when out and about,which is annoying. Also, I'm paying for this and ...
When I switched on Data roaming in Italy, I was able to send and receive emails and use the internet without any problems whilst out and about without wi-fi support. But I was unable to make any phone calls at all, wherever I was in Italy. Whenever I...
I am using my mobile router with unlimited data package to stream TV. I am going to France will I still be able to stream TV over there using my Smarty Sim
Dumb question but do the voice plans include a data element? So, for example, does the 5Gb voice plan actually comprise unlimited voice PLUS 5Gb of data? Thanks Mike
Hi l ran out of data for this month but my plan doesn't renew till end of this month. I paid for an out of plan data and the money has come out of my account but the data is not showing on my dashboardwhat do i do?
Afternoon. when I go on holiday to the eu I can make phone calls but never have internet. What am I doing wrong. I am old.
as title says. been charged twice while ordering a new sim. where do i go for refund.
Hi I’ve got my new sim is anyone having issues with activating the sim I’ve clicked activate but still no signal and data
Hi is anyone having issues with sim activation I’ve put the sim in clicked activate but still no signal or data
How can I disable these SMS messages? They're annoying and pointless
I have had a 15 month deal of 50GB for £8. This offer is available on the smarty homepage, however when I log in it disappears and only shows less value for money deals.Is this deal now only for new customers?
Am in France using a Smarty SIM in a TP-link mifi. Connecting to Three network but no internet connection. This setup has worked well for the last 3 years but now refuses to play ball. Have tried the solutions offered by TP-link but still no internet...
My hotspot is not being found by any device
Does a data add-on automatically come into use if I use up all my data before the end of the period, or do I have to activate it?
I switched over to smarty and entered in my pac to bring my old number over. This was all done on the Tuesday the 28th. Activated my new smarty sim on the same date and it was all ment to be transferred over on the 29th. However it's now the 1st and ...
I have an existing (UK) SMARTY account and SIM.I want to add the 'Bonus SIM' to my account (using in a different phone).Instructions from Support pages just lead to an endless loop...Activating a spare/bonus SIM or a SIM bought in a shop or other onl...
Hi all - purchased a Smarty Sim on data only plan to put in a TP Link router for use in our caravan, but Internet is not working. Any suggestions on how to resolve? All help I've seen gives solutions for phones, not stand alone routers. Thank you
