Topped up but its not reflecting
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โ06-06-2025 10:20 AM
Hi
l ran out of data for this month but my plan doesn't renew till end of this month. I paid for an out of plan data and the money has come out of my account but the data is not showing on my dashboard
what do i do?
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โ06-06-2025 10:25 AM
@Eustine_1073832 Firstly, you may need to give it a short while for the system to catch up.
Secondly, are you sure that you purchased a data add on of a specific amount data?
If the situation does not sort itself quickly, you will need to web chat with Smarty Support for them to investigate for you.

