BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why will my Smarty Sim not make gsm calls whilst in Spain, data is working fine. I can also receive voice calls, just not make them, very strange.@links to members
We have no signal here now for three days. We have checked our phones and they are 4G. There is zero signal shown on the phone and when calling our number via the landline we get a ringing, suggesting the call is being routed to our mobiles but we ge...
I don't want to select wrong option and lose my number but I need to select an option and confirm choice to get rid of this question on my dashboard. I've been with SMARTY since September 2023. I moved my number from previous provider with me. Now my...
Model is listed as XQ-BT52 and preferred network type shows 5G/4G/3G/2GThe incompatible list does show a Sony Xperia 10 iii 5GWould I be correct in thinking that my phone isn't compatible?Thanks in advance
i have noticed several posts on here about problems making calls, £g has recently been closed down meaning phones that do not support VOLTE wont work on smarty, unlike other networks there is no 2G on smarty. older 4G phones will still be able to use...
Any plans for Visual Voicemail for SMARTY and any other networks that use the 3 network infrastructure? Voicemail is quite 1990s in that it delivers a text with a just a phone number, so you have to dial voicemail in order to identify who the caller...
Waited 3 weeks for 2 different SIM cards that never arrived - despite all the emails saying ACTIVATE your SIMwell, I would if any of them had arrived?was told to log on to an account I didn't have - so had to create this one to try and request a "14...
Can someone please tell me why i keep getting charged every month even though i have unchecked the Auto Renew in my dashboard? I have a data sim, and only want to use it occasionaly. I unchecked the Auto renew last month and a payment was taken for t...
I don’t got signal so I need to go can I get my pack number
Can anyone help ? I am trying to buy a £10 add on but both the ‘buy buttons’ (Apple wallet or Other Way to Purchase) simply don’t work.
Hi,Is there any way to stop voicemails starting with reading the mobile number first?I'd rather have the voice message first, to see if I need to ring back.rather than having to sit through the reading of the telephone number of the missed call.Many ...
Im ned PUC code
Hi.. can any one tell me why a phone call from a 0800 goes straight to my voicemail when I am abroad? Many thanks.
How can I access my incoming call logs for a specific billing cycle? I need to review my call history for the past month and I'm not sure how to access it. I have checked the 'Usage history' page (/dashboard/usage-history/{date}/voice/0), but it only...
My daughter is on her first trip from home with friends and she has no data at all. Roaming is turned on but she has no data despite this. She has data available on her plan. I looked on the website and it said to go into mobile network and change AP...
Hello, on the smarty website its stated "SMARTY is a mobile service that's just for consumers and is only intended for personal use. We don't offer any business plans, so we can't issue VAT receipts or invoices. If you need a mobile service that you ...
We are both with Smarty and checked that we were 4G but the last two days we cannot make a phone call as no dial tone. one phone is Samsung Galaxy J5 SM J530Fthe other is Sony Xperia 10 13113We are based in chepstow.can you help please
How can I get a report of my received calls? I need this for an official matter.Many thanks.
How I’m receiving my PUK code
My messages won't post on here, I have requested email varification but I am not recieving the email in my inbox.
