Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
I’m currently touring Ireland in my campervan using a Smarty multi-sim to access the internet. I’m getting loads of buffering and cannot even send a jpeg in WhatsApp. Can anyone advise me please?
I activated my sim at 6pm yesterday , by 11pm there was nothing left - please could you explain why the data went so fast when I didnt use it for watching at all
I paid the £7, then upgraded to £8, will I get the £7 refunded?
Hello Everyone I have just used WebChat but forgot to ask an important question. My financial situation has changed. I pay for my monthly allowance with my debit card and need to change this to PayPoint / barcode method. I was informed via WebChat ...
I want to transfer my number from the 80 package to a full month. Please help me. How do I do this? Or I want the company’s number to call them. Can someone help me, please?
Hi I've been with Smarty for over 1 week and I'm unable to receive incoming calls. I can get calls and messages on WhatsApp and I can also receive SMS messages but no calls. If someone phones me they get a message that the number is not available. I ...
My Smarty app is saying my number not yet assigned but i want to keep the Sim number i received not transfer my old number! How do i use the sim number?
Have anyone facing problems when calling to any landline number from Smarty which is voice goes breaking to otherside but voice coming my phone clear?
My messages won't post on here, I have requested email varification but I am not recieving the email in my inbox.
My number has been transferrde but I cannot receive calls. Whne my husband tried to call me his phone said "number not valid" and the problem has not gone away Also on the smarty app it says unlimited phone calls 4 minutes. I purchased unlimited c...
I can't even get onto mobile data. I will be switching providers. Awful service
I have a 12GB monthly data allowance. I was using it in a motorhome as a hotspot. When I got a message to say I had 2GB remaining I purchased another 15GB add on. When my remaining 2GB expired I lost access to the internet. I have been through the Sm...
Hi, is anyone else experiencing conection problems in the cf14 area please.
Hi I have just switched to Smarty and as soon as I had my number ported from my old network i found my plan paused. I went to renew my plan and make a payment and the site won't take any payment, debit card, credit card or even paypal. Anyone havin...
Does Smarty have issues with users accessing Whatsapp? I have just got a Smarty SIM in my existing LG phone and moved from GiffGaff. I got my mother a new Samsung Galaxy phone and got a Smarty SIM for that too, replacing the old GiffGaff one in her o...
I’ve added a top up, £5 for 3 days, and not received the data
Coverage in Sandbach and Alsager is terrible. Has anyone else experienced this
I would like to activate this number. 07362598073
