Recent DiscussionseSIM activation issue Morning, when getting set up via eSIM I accidentally deleted the Smarty eSIM from my iPhone intead of my old Three one. I have requested a new one via the Smarty dashboard but although I have the new...Can't call out with new phone My eldest got a new phone (second hand Samsung Galaxy S21) and since inserting the SIM card, he can no longer call out or go on the internet (Wi-Fi works fine). Weirdly, the SIM card phone number di...Poor customer service I ordered two 'bonus' sims, one for my mother and one for another friend. The sim for mother was to go to her address and the other to me. Despite my account saying I had now used up my monthly allot...Data remaining in Account Dashboard I am posting this issue here to see if others have noticed the same thing. Recently (last few weeks) , when I look at my Account to check how much data I have left I see the usual large text on a li...Child’s first phone and sim Hi all, Im looking at getting my daughter her first phone, can anyone advise if smarty offer a child friendly sim. I would like to have access on controlling her data usage and app restriction, if...Network dropping constantly Hi all The network keeps dropping, has done for the past week in the east Swindon area. It's nearly always on full bars for me. Dropping in an out of aeroplane mode sometimes fixes it but it's getti...How much data do I have left I hope someone can help in the Smarty app in usage it tells me that 15GB of data add on is left and 13.3GB of Promotion data is left, does that mean I have a total of 28.3 GB left ? And does all the ...Data on wrong account I have a group account with 2 other family members. l have just paid for extra data on one of their accounts but they have put it on to my number (even though l have already got unlimited data) not t...Emergency mode I joined smarty mobile in June and a few times now my phone has gone into emergency mode and no signal...I have to restart my phone every time...I was with giff gaff for over 10 years and not once di...Lost sim O have lost my sim i need replacement
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Newest topicseSIM activation issueCan't call out with new phoneData remaining in Account DashboardChild’s first phone and simNetwork dropping constantlyEmergency mode
