BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
How can I remove it please
Hello, I wanted to check if anyone has been able to use their Smarty plan whilst travelling in Japan (Tokyo and Kyoto)? Were you able to use your data as normal, or was there anything you needed to add to your plan for roaming in Japan? Was the conne...
i have a pending invitation on my app that is still pending and want to delete it what is the procedure
Can’t connect just says wrong password any help appreciated
I regularly travel to Spain as I have a property there. Smarty has always worked ok, mobile roaming set as instructions. But this trip has been a nightmare. Roaming not working, phone only working when connected to WiFi. I have friends who have also ...
Hi, I’m just wondering whether SMARTY has any plans to introduce e-sim smart watch ads ons in the near future. I’ve recently purchased a cellular Apple Watch and don’t want to move away from the SMARTY network, but may have to begrudgingly do this if...
Weirdly it seems adult sites are now being blocked by Smarty today, despite it being fine yesterday and with no changes to my account. I've gone in and re-confirmed with my credit card that it should be off, but still blocked. What is going on Smarty...
I cant ring out on my phone its saying my phones not registered
Hi, I’m in Lanzarote and my data isn’t working. It comes up with 3G every 2 seconds but then disappears. Any suggestions, thanks!
Is smarty ever going to get with the times and start eSIM or not, in the very near future.I would prefer to stay with my plan but if smarty are not going to be a up to date provider I’ll just have to go through the process of the PAC transfer sooner ...
Hi all, I have only just joined Smarty and picked the deal that's good for me and entered my PAC code to bring my number over, can anyone tell me how I add 3 more Sims so I can bring my other 3 numbers over for the rest of my family and how to put th...
I am taking over a position from someone else - they currently have the business number on their SMARTY account. I have ordered my SIM but do not know how to transfer the number from their account to mine.Can anyone please advise?
I joined Smarty last week had a full signal in the house and outside but then i had only emergency calls only! Its running on my wifi at the moment. The signal coverage reports say no problem but the person on line said it was congested. Surely somet...
Anyone else get racist abuse
Is anyone else getting a rubbish service with 5g? I can't use any apps and can't hear properly when people call. The Internet is a no go also
Hi,Has anyone else had issues with the EU roaming? Mine gets stuck on edge. I am on the 50gb for £8 plan with over 20gb worth of data left but no internet connectivity. I tried changing the APN as advised but it still failed to work. Anyone else had ...
