BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Are the canary islands part of the EU and included in our data plans
I'm looking to buy a phone from the tesco mobile website and I'm wondering if my smarty sim card will work on it, I'm buying it without a sim card in it
Hi All, I am thinking of porting my number from Vodafone to Smarty but I would like to know if Smarty throttles Data speeds in roaming. I remember leaving Three years back in favour of Vodafone because of that precise reason, Three roaming speed was ...
So I've been with Smarty a month now, I have a group set up with mine & my daughter's SIM card When registering it was advertised that you get %10 off while in a group. I received my bill on the 22nd & was billed two £10s instead of £9? Is there so...
Hi there, I am using a mifi 4g router hub, with unlimited data, but speeds is shocking not even reaching 0.5! I dont know why this is happening? I am in a 5g coverage area and using a big old style sim card in. So why is the speed so bad? This happen...
International call add ons
I have credit in my Out of plan ‘section’ but I still can’t dial to France from the UK?what do I need to do?
I use a smarty card in a static mobile home. It works fine for internet when I am there. But the connection goes to sleep when not in use, so my cameras stop working. Does anyone know of a network that actually works for intermittent data transfer. ...
Will I be able to purchase data top ups in EU whilst travelling. We are travelling to Croatia and work from our Motorhome using zoom.
Im currently abroad in EU country and I have 12g to use. I just noticed in the smarty app under Data usage history that smarty is counting Mb's like never before. On a normal day in UK I typically use about 200Mb max, already this morning history s...
NOT WORKING
Hi
Hello SMARTY Community,We always love to hear your input, and right now we are exploring ideas about helping parents to keep their children safe online. As with most potential online dangers, there are several risks such as:1. Cyberbullying, Sexting...
I tried to sign my wife up using a spare sim. I've been unable to progress the application as the system is awaiting a sim number. Live Chat says the sim number has been rejected by their system. This is despite her receiving an email saying the sim ...
When do I get to use my old number ***********
I buy my sin card from Very and it was preloaded with 50GB of data and minutes but when I loaded my sin card it says select a package and there was no option for that. I paid 10£ to smarty for 60GB? That's not fair
So I’ve just swapped over to smarty from O2 and kept my old number but wondering if I were to buy a new phone and put my smarty SIM into it would that automatically just work on ported number or would I need to do anything else?
Hi all,I recently received a spam phone call purporting to be from Smarty / 3.The offer was for 50GB costing £8. I asked them to email me the details which they did but the source appeared to be Currys / Carphone Warehouse.I contacted Smarty and alth...
Can you call 0845 numbers from my phone.
