BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Any solutions welcome
the login page is not working on chrome, the 2 step verification page flashes up then goes back to the login screen
I can't find group messaging as an option on my iphone. It was suggested that it might be to do with my carrier ie Smarty. I have no problem receiving messages from individuals in the group, or sending them, but cannot see the group and cannot see...
Test
My device is not listed on the phone 5g supported devices list in help and support. I own a Nokia g50 which can do 5G connection. As this network piggybacks on the three network, I used a similar priced network "ID" but only got a 4G connection. Does...
On two occasions of late I've been unable to login. Here's what happens. I enter my username (email add) and password then hit return (or login). The page telling me smarty's sending me the confirmation code flashes up for a micro second and then ret...
I got an email from Smarty offering me 24GB of data for £8. I was on 8GB for £7. So I agreed to move to 24GB, however it's put me on 4GB for £6. I tried again to make sure I hadn't clicked on a different offer but it was the exact same thing and it's...
Can you have more than 1 simcard registered to your smarty account so could I have 1 then could I get my kids one n control it all off my one account?
Hi alli have a Nokia g50 and the 5g has stopped working it was ok before Christmas as I was in Manchester Nokia say the phone is fine must be my provider can smarty disable 5g remotely via the sim
Hi there my sim just stopped working
Anyone knows if I have 2 numbers let say my main number 120gb and second number 10 gb. Would I be able to send some data from my main number to the second number? Thanks in advance.
Hi I already have a sim card & iv just I thought registered it now I'm being told that a new sim will be out in a couple days whats wrong with the one I have ???
I have not yet used my sim but am no longer interested in having it i would like a refund
Hi. According to my recent bank statement £12 was taken twice on 16th Jan2023 Would you check your records please and refund £12 to my bank account. Thanks
So I have a smarty sim in and old 3 mobil 4g Mifi device. It works perfectly at home but not at all here in Malta. The advice from smarty is all based on using a phone. Is there an easy trick to get it to work without having to move the sim to my pho...
I used to be a member of the giffgaff forum and for being a active supportive member to the forum community you were given kudos and payback so I think it was 3 or 4 times a year you for money back. I don't think it was revealed how it was measured ...
