BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Is there a bolt on I can add to my Smarty plan to allow for use like home in Sri Lanka? Thanks
I have purchased a package that connects me to the device but without internet
My wife has a locked phone on EE. We have a new SIM card but need to unlock her phone, how can we do it?
My local 03 signal usually shows as the max 3 bars (on my Huawei B311 4G Router). Today, 23 Feb 20203, it's dropped to 2 or 1 bar , sometimes 0 bars! Have tried resetting the router and moving it around the house, all to no avail. Loading pages take...
I am thinking about setting up another SIM in my group plan. I want to use it for an LTE backup for my router (in case I disconnect).I use this for business, so it will mainly be used to text me when the router disconnects for whatever reason (curre...
Hello,The online SMARTY blog (https://smarty.co.uk/blog/3g-switch-off/) about 3G switch off begins:All you need to know about the 3G switch off As part of our mission to give you the best possible network experience, 3G coverage on SMARTY will begin ...
Just switched to smarty from vodafone and its like going from fibre optic broadband to dial up.Smarty 4g reception is non exiatant and if I turn wifi off I can't even call someone in my back garden. I have two work phones and three more mobiles in t...
HelloCan anyone tell me why my Smarty phone showed it was connected to VodafoneIT when I went to Italy? Smarty is not part of Vodafone. Thank you.
Hey everyone!I recently signed up to Smarty, all ok so far, however, when I receive a voicemail I get a text message from Smarty informing me there is a voicemail and to call the number in the text to listen to the voicemail. That's all well and good...
I have a current message received from Smarty in the app. How do I mark it as read or delete it?
My data only sim doesn't work right in my Huawei dongle it buffers constantly however my 02 sim works perfectly any ideas ? Smarty says I have great signal and broadband strength?
Is there a way round the Fair Usage limitation in France? Smarty are awful to communicate with and I am constantly losing add-ons due to the rubbish fair usage policy in The EU. I havé a SIM in a router and I don’t use it for phone calls.This is a re...
I'd like to thank Smarty on its current unlimited plan with a month by month plan at a serious affordable low price. I believe that smarty has and is allowing low income people and families to communicate with each other using either phone, Text, vid...
How do I ditch my current SMARTY number?Want to transfer over my current Virgin number now.
Phone signal has not come on
Just got a Smarty SIM and 5G doesn't work on my Nokia XR20.5G works fine with my 3 SIM and my Vodafone SIM.I know there's a list of devices that are allowed use 5G, but how can I lobby for my device to be added?My Smarty SIM is also allowed use 5G wh...
Live in the UK.Got activation email. Clicked Activate SIM. Takes me to login page. Never used SMARTY before so don't have any login details and there is no option to sign up. Checked emails and there is no confirmation of any account ever being creat...
Is there anybody else in Tonbridge with rubbish data access / connection? I'm sure it used to be OK but now I can no longer get data connection...
