You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Coverage checks state "very good 4G" but download speed less than 1 Mb/s !! No change during 10 days of trying all known measures to improve. Dual band TP-Link MR500 AC1200 data SIM router shows all lights and 2 bars (of 3 max), LTE 4G+ Cat6 with com...
Does anyone know how to cnnect my MacAir to my VoIP phone wirelessly please?
When I use more than allowed what happens??
As we see daily requests for help on how to remove the adult content filter, I had an idea for the Smarty Marketing Department. A new customer can send in a copy of their passport or driving licence, to prove they are over 18.Then, Smarty send them a...
Hi. Smarty didnt port my number correctly. I am not bale to receive calls and txt. Third day today and no solution . Web chat doesn't really know why. They have escalated to team . 3 days. Unacceptable .
Today is 12 Oct. I activated the smarty SIM card, submitted the PAC code. The switch was planned to happen on 9 Oct. On 9 Oct at 18:00 I received an email from Smarty saying "we are sorry there is a delay".I asked the support team every day and they ...
Hello,I received your Sim card with number 07861684634 yesterday. We have 3 handsets at home, but the SIM card is not recognized in any of them
I had the team remove the adult content blocker via and it is showing as being allowed in the app. But I still can't access adult content. It is permanently blocked via safesearch on both Bing and Google with no way of changing it.
New phone screen not showing "smarty". My settings show 3 UK 01 5g dials out but no connection to home phone. No nothing showing smarty. Any advice gratefully welcome
Smarty has paused my service after taking £15 out of my bank account for topup and signed me out the app i tryed to sign back in but keeps saying paused services contact us BUT i carnt even get through to anyone beginning to think its a rip off compa...
i have had the adult content filter off for months, just now when i tried to access a site it was blocked, i had to restart my phone to make the adult content filter go off again. why did it come back on temporarily after been off for months
I recently had my phone stolen and had to order a replacement sim card from smarty because of this. After receiving the new sim card, I had issues activating it and had to speak to a couple of people on the live chat to get it working. Eventually the...
Need a back up sim or what ever.
HI @Smarty, i have no idea how to contact you based on any of the links on your website. I tried to activate a Sim I'd been given but your system only enabled me to order a new Sim... This might be user error on my part but it wasn't clear so now I...
Hi, I have recently changed from Sky Broadband to a Smarty SIM card mobile router. Since I have changed it is not a stable connection and cuts out every few seconds. I have spoken to Sky and tried plugging in via Ethernet cable but it is saying no IP...
Hi Smarty Community,I've just joined Smarty and selected a Data Only SIM as it seemed to be a good choice for a mobile router.However, since receiving and activating the SIM, my router was only able to connect for about a minute and afterwards can no...
But don't have credit card so how can I turn it off
2 days I've been trying to get someone to help me get adult content turned off why am I not getting anyone to help me?
Hi so my current plan ends in 9 days and I set it so that SMARTY would transfer my number on the 18th am I still allowed to use that sim till my number is transferred? because they require me to activate the sim by the 13th
