Forum Discussion

Jonathan_486550's avatar
Jonathan_486550
SMARTY Rookie
20-08-2023

Transfer my Smarty number to my son

I am the named subscriber on a Smarty plan.  My son has been using the number.  He now wants to keep the same number, but to be the named subscriber.  Two questions:  1) within Smarty, can we change the name and contact details of a subscriber linked to number XYXY  OR 2) If he becomes a subscriber (in his name) with another operator and I then get a PAC code for my smarty number XYXY, can he 'port' number XYXY to the account in his name with the other operator?  Thanks

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    21-08-2023

    Jonathan_486550  I agree with Strandloper  and think you should try his first suggestion by starting a web chat with a very clear explanation of what you are trying to achieve.

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    21-08-2023

    Jonathan_486550,

    I think there are two options

    • Talk to a Smarty Agent over web chat and see if they can sort out the names.
    • Swap the names by porting the number to a new SIM on a different SIM provider, and then port back to Smarty.  That may mean using a month's plan with another provider .....