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Avtex router and SMARTY data only SIM
I have recently acquired a motorhome with an Avtex 994 router. I bought a Smarty SIM to try and see if the Avtex router was any better that just using my mobile phone. In the UK, the setup works fin...
NeilWal_3767016
05-02-2026
Roaming
25Views
0likes
4Comments
Porting Problem
Hi guys Just ported my EE number to my new Smarty account. Problem is that they have notified me that it has ported successfully but fact is that it has not. It still shows the old Smarty phone numb...
Arty
05-02-2026
Porting
9Views
0likes
1Comment
Calls not working on my phone with Volte activated (Data works fine)
Hi everyone, I’m looking for some technical advice regarding my Tecno Pova 7 Pro 5G on the Smarty network. Since earlier this week, I have been unable to make or receive any phone calls. When I try...
Solved
esv_
05-02-2026
3G Switch Off
Call Issues
Customer Support
eSIM
Network
50Views
0likes
3Comments
Getting a bill sent to my home, is it possible?
How do I get a bill sent to my home by post?
Daniela_3687345
05-02-2026
7Views
0likes
1Comment
Spark 20 Ultra sim wont work.
Hello all, I have just bought a Spark 20 Ultra and when inserting my Smarty sim, it wont work. It worked in my Samsung s23, and an EE sim works in the new phone, but the Smarty sim wont. Any ideas...
MarkOkun_581495
05-02-2026
15Views
0likes
1Comment
Esim
Hi How do top up my smarty esim without activating it in my phone settings? I'm travelling to India next week but want to to it up already now? Thanks Meyer
MEIRJO2589779
05-02-2026
11Views
0likes
1Comment
Bandwidth/data speed slowdown.
Recently… since December 25 I’ve noticed that as the day progresses the data speed slows to a crawl and at times becomes so slow accessing the internet is impossible. This usually happens from 14:00 ...
The_ASH
05-02-2026
43Views
0likes
5Comments
ACCESS POINT NAMES - worth tweaking mine for some improvements? (Samsung S23)
Hi. Over the last couple of days, mobile data signal is flickering to none existence, and signal is very poor. I rely completely on using mobile data as I have no WiFi at home. All was fine until I...
Cats_rule
04-02-2026
access points
Network
poor signal
Samsung update
signal issues
13Views
0likes
0Comments
Two SIMs without Group?
Hi, I want to order a second SIM to use with my second phone. Do I have to use the Setting up a Group process to do that, or can I just have two SIMs on my account?
GlobaLone
04-02-2026
Groups
20Views
0likes
2Comments
Using Smarty in the USA
Hi all! My apologies as this is likely the 1000 time this has been asked. I just needed to clarify sorry, but as long as I have updated my phones access point details accordingly with mob.asm.net e...
NTyler_AFC
03-02-2026
Roaming
39Views
0likes
2Comments