Recent DiscussionsSlow data connection I am with Smarty for as long as I can remember, was generally ok with the data speeds I was getting, but just over an year ago I was given a work phone which is on EE network, and during this period ...Customer Service App When I have asked the in-app Chat a question, they have asked for SIX pieces of personal information before they will answer me. I find this totally unreasonable. There are many ways they can check ...Strange Roaming Charges outside EU. I'm in Switzerland, so have an Out-of-Plan add on for me and my wife's numbers to cover usage there. At 1.00am on several days we both have a charge labelled "Call from". But with no information. Ex...Rate Advice text I’m new to Smarty. Have a rolling calling & 30GB data plan. Recently in Sweden I sent a few texts and made 1 brief call to a UK mobile. I got text from Smarty ‘It’s max £2.50/min to call, £1/min to r...Mr Dennis Frear What is shortcode 78484 I keep getting sms messages saying I am signed up to it but I have never signed up to anything how do I stop this coming. I have just done a add on please could you tell me if...Solvedairalo esim I have iphone15. Will an airalo esim for South Africa work with my Smarty sim? Thanks SolvedChat I need to chat to someone SolvedHow do I contact Smarty, I have no wifi and the chat says 72 hours! Wifi not working on my phone? Who do I chat? SolvedSim replacement Ive broken my smarty sim card and need a replacement but I need to keep my original number how do I do that SolvedUnable to get IPv6 address I’m seeing mixed information on whether SMARTY/Three provides IPv6, so I’m hoping someone can clarify. I’m using a 4G/LTE router (not a phone). The router supports IPv6 and is configured for dual-st...
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Newest topicsCustomer Service AppStrange Roaming Charges outside EU.Rate Advice textUnable to get IPv6 addressDashboard shows wrong numberSim replacementSolved
