05-31-2023 09:47 PM - last edited on 07-07-2023 02:01 PM by YulianK
My sister-in-law signed up with Smarty's 40GB data plan 14 days ago and she is a very light data user and yet the Smarty App states she has used 34GB of her allowance. Fortunately she is using a TP-Link 4G Router which independently records the data used. I will be paying her a visit soon to examine the Router info, her devices and general setup. For now I am suspicious as to the validity of the data usage Smarty reports via their App. Call back in a week for an update.
06-01-2023 08:34 AM
@TeresaB_2058125 May be also worth looking at data usage via the web page route to the account. I still find that more reliable generally.