BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I get text messages that I want to unsubscribe from by sending ‘STOP’ - however whenever i try to unsubscribe it says ‘Message failure’
How long does it take to receive the smarty sim in the post. I've been waiting 11 days now and not received smarty sim. Is anyone else having same issue?.
I have ordered a sim which i will activate on 9th March, can i set up a group (getting a sim for my wife) before i activate?
I'm travelling to New Zealand. I won't be needing my phone for calls or texts. But I will want to use WiFi, both in New Zealand and the airport WiFi at Doha,Qatar on the way there and back. Do I need to change my settings or pay any extra to do th...
Hello I recently signed up for smarty and the plan I was on was £8 FOR 12GB . I then decided that I wanted the £10 30gb one instead which is due to start on the 24th. As I get paid monthly, the 24th of each month is an inconvenience ( I should have ...
Saw a TV program last night. It said we should protect our SIM card with a PIN number. I don’t know what this is. Can Smarty help?
Under "Your add-ons" on the dashboard it shows nothing.I need my phone for work but it's another 17 days until the next plan starts.
I need to get a big basic mobile handset for my mum. On Amazon it says it is not compatible with Smarty SIM -is this true?
After bouncing around a few operators, now on Smarty and extremely happy so far.Runs like a rocket in UK, good reception (so far), price is great, setup/number-porting smooth, 12Gig roaming in EU is more than I'll ever need - only thing spoiling my c...
How do I change my name in my account?
The signal quality is very poor especially indoors. Have to keep moving around to get best reception. Still I guess that's the price you pay for cheap.The upside is your only in a contract for a month. So can review and see if things change.
Hi all I am moving from Iphone to Androidhow can i move whatsapp chatshow do I move photos from icloud?And how do I do the above, do i get a sim card from smarty for my new phone and use that temp number to port everything over and then ask smarty to...
Is there an actual phone number I can call to speak to someone to find out why my SIM card doesn't register on a network?
My Smarty account expired. I'm considering re-joining. It seems as though my original SIM is de-activated.Do I have to get a new Sim or can existing one be re-activated?ThanksWill
As a very low Smarty user, going to Europe in March, i will use the service more, what are my options ?
This probably sounds quite ridiculous but I'm very new to this kind of network and have no idea how it works 100%. I read something in the summary when I activated my account about data, texts and minutes being suspended when you turn off auto renew....
This isn't possible on the website and many hours of chat 'help' have left me understanding why Smarty is so cheap. I'm sure the person does as good a job as possible in the circumstances - I suspect they're just having to deal with far too many peop...
Following the help sheet for group owner to change on of the groups numbers as below. If you're a Group Owner, you'll need to log in to your dashboard, and select: Menu > Account settings > Your number. It does not display like the help text and I ...
Hello,I'm currently on the 50GB for £10 plan.I've now seen that Smarty are offering 60GB for £10.How do I move to this plan or is it only for new customers?I did check my account but didn't see this plan listed.Thanks,Pete
