Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have just moved over to SMARTY and have got my account and ported my old number it all works. I now want to add new Smarty SIMS to the group. I have added a new SIM for a child and want to PORT across her number but there was no option to do this...
Can you explain why I get a message telling me if I want to keep my telephone number I must take out my sim and then re install ? Thank you
I still have not had my number transferred
Does anybody have experience of using a Smarty SIM in the same phone as an esim. I have a Galaxy S23 ultra with an esim rather than a physical EE SIM. When I try to activate my new Smarty SIM the phone tells me that it will deactivate my EE esim whic...
Hi allI cross border roam between Northern Ireland and the Republic of Ireland a lot, usually without any problems. Yesterday when i left the house in ROI my phone went "offline" and kept asking me to sign-in to the network (not register, that happen...
Is there any way to recover deleted voicemail?
last time i logged in i ticked the remember browser box, i was still asked to do 2 step verification when logging in this time, why?
i found smarty unlimited data for £16 per month on a comparison site, smarty would not let me have it, i then found hidden in the ts and cs that it is for new customers only, that is unethical, it seems like LOALTY DOES NOT PAY!
My wife is experiencing intermittent Wifi calling on her iphone 13 ioS 16.5. However, on the same home network etc my old iphone 6S+ ioS 15.7.6 experienes no such issues. We use a Smarty data only 4G sim for internet access in the house. We have a T...
Hello all, I'm a part of a group plan (but not the owner) and I would like to keep my account on SMARTY but leave the plan, how can I do?Many thanks, Sophie
We're aware that some customers are having issues logging into the community to write and reply to posts. I've cleared my cookies and that helped, we're working on resolving this pesky bug and hopefully it will be resolved ASAP.
SIM card can you send a replacement please
just put my new smarty unlimited sim in my LTE CPE router but am getting no internet, I can connect to the wifi from the router though, I have tried the sims in a mobile phone as a hotspot and they are working fine, are there any settings I need to c...
I have 4gb data per month. If I bought a 10gb add on (£9) which carries on until it runs out which would get used first the 4gb monthly allowance or the 10gb add on. I was thinking of putting on 10 GB just in case the 4gb runs out but if the 10gb get...
Android developer working on a mobile App.When connecting to Amazon Web Services Cognito Credentials Provider over the Smarty Network I get the following error:Caused by: software.amazon.awssdk.core.exception.SdkClientException: Unable to execute HTT...
I paid £5.00 for 2 days add on data as I wished to continue watching live sport. It didn’t work immediately!! Just to let you know.
