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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
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Resolved! Using Data in the USA

I have a shor trip planned - I have updated my APN settings and I will add an out of plan amount, but while I can see calls/txt appear covered in these forums, and I will be able to use data over wifi while in the USA ... I don't see anything on cost...

Data add on abroad

I’m currently in Italy. I’ve changed all my settings to what it says in the website. Added a screenshot for reference. I’ve brought an EU add on (which says works if I have over 12gb of data on my normal plan. And I have 60gb). I also have my roamin...

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Renewing a plan on a specific date

I paused my plan a few months ago. I would now like to renew it, but starting on a future date. I could wait until that date and then "renew now" but I would prefer to set it up in advance with e.g. "renew starting on 15/09/2023" to avoid any last mi...

Blackmyre by SMARTY Maverick
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  • 0 kudos

SIM not working

Please can someone help me as the SIM is not working at all as it indicated Emergency Call only...?????

Swim

Why isn my number being transferred. I have sent PAc PAc code ect 4 time 

Number

Hey there i would like to get my nymber but my account is closed how is it possible to get the number  

Roaming

When I went to set up phone for roaming  The APN was already set to MOB.ASM.NET  do some phone set up automatically when you insert the sim 

Help

Can anyone shed any light I got  a motorhome wifi 5g system fitted in my motorhome which came with a smarty sim as standard I went away for a few days and used it with my fire stick it had 4 bars of signal but it would stop every few minutes with the...

Resolved! Voice call in USA

Help, I am unable to make a voice call in the USA, but I can an SMS. I have purchased an out of plan add on and set my roaming on my Android phone. The APN appears correct also. But the call is ended immediately. What have I not done?

New sim activation

Hello new user hereI Activated my new sim it asked for the pin which I inserted(0000) it asked for me to insert it again know have 1 attempt left or phone will lockdo I try again or give it up to two hours for the new sim to activate 

Still processing....

On 15th August I paid £17 to change to a new plan but it's been sitting as processing since then and has not changed. It's a data only plan and I now have no internet access. What did my £17 pay for?? 

Whatsapp

I am unable to answer calls on whatsapp, it shows connecting call and nothing else. What is wrong?