Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello,I currently have a family group account which includes my son's phone SIM. I want to get him a second, data only SIM to use in mobile broadband router. However, when I try to add a new SIM to my account, using his email address, it does not all...
Hi guysI have been a smarty for a few years and no issues really Since last Friday my network went down and the network status says masts are being worked on etc etc but I can't make any calls or text and the signal comes on for a few seconds and the...
I tried to send just 13 texts on a group msg and received a "Message not sent: service not activated on network" error. After a long and painful online chat (you know the kind: turn off phone take out SIM wait 3 min etc etc) the online rep decided I ...
When I requested a sim yesterday I had to enter my PAC number to swap over. Sim is activated but number not swapped.
Hello I have changed the APN on my iPhone 13 but roaming isn’t working. What can I do to fix this?I’m in Spain if that matters. Thank you
It does eat more data contrary to several Internet and expert articles. On 4g hardly ever used 4gb PCM now I seem to use it every other day. Really?
I need my sim to work while away I have tried to do it but I don't have a clue
For some things telephone should be available. This morning I decided to use a spare SIM I got with my main one some months ago. I activated it then tried to add it to a group which proved impossible, because it was forcing me to get a new sim instea...
Is there a way to download a statement showing my usage and numbers calls / texted etc? Thanks all
Hi, i have referred a friend to smarty, they have activated their sim card and have also activated the 2nd sim card sent along side their own. Therefore i have introduced 2 new customers to your network so will i be able to claim 2 vouchers?
@give-us-eSIM I want order an iPhone 14pro when will Esim be available?
I only use my sim card for my mobile router when caravaning can I suspend my account when not in use, and restart when in use with no extra costs.
I’m abroad and didn’t do the set-up - can I do it whilst overseas or am I stuck ?
I’m currently in the Channel Islands and can’t get my phone to work. I’ve bought a data add on and also tried switching the APN to mob.asm.net but still no luck…any advice appreciated
Is there a way to add a new sim to an existing smarty account? Every time I try to add by creating a group it says to activate first but to activate needs an email address and you cant use the one already linked to the smarty account!
Is there a way to add a new sim to an existing account? I tried creating a group but to add it says sim has to be activated first but to do that you need a new email address?
Is it possible to use one phone number on two different mobile phones… like one used at work and one for any other time.
Is it possible to purchase a smarty plan for a family member travelling to the UK for holiday but they are not a UK resident?
i recieved a bonus sim when i joined to give to a friend , is this the same as refer a friend .
Hi just wondering why smarty have sent me two sim cards?
