I currently have a 3Gb money-back monthly plan which is only used in a data device, so I would like to switch to a data-only plan. On my dashboard the 'Change Plan' link only gives me the option of other Money Back plans or regular Voice Plans. Is it...
Network congestion, what exactly does it mean and how long do engineers need to fix/improve things. Smarty network in CM19 has been unusable since Tuesday AM, my router cannot get a connection and constantly reboots itself.Help line/chat not really m...
How much date left
Hi I can’t get my roaming g data to work , I’m currently in Tenetife, which is classed as Spain
I have been checking my data useage religiously since last Sunday. Yesterday I had used 1.8 gb of data .. the today driving across spain i had a problem connecting so i selected a different network from the lost becayse the signal was so poor. This e...
I’m in Slovakia but my mobile data are not working even that are on and roaming is on as well. What should I do?
My smart card in my TP link mi-fi device stopped working in France, they mention phone settings for Europe, but should a Wi-Fi device work ok?
Hi all, just joined last week and it’s a small tariff, didn’t think I’d use much, half way through it in a week 臘 if I swap plans, will it go from now or will I have to wait till next billing month? Thanks
Hi. I'm trying to see how much data I've used while roaming abroad. The smarty app only seems to show total data used (while in UK and EU) . Can I isolate data used while roaming?
I have Unlimited data, but it stopped at some point, suspect there is a cap. Trying to seek for help but no where to go, the bot does not help... I don't know what to do now!
Hi, I have a smarty data sim in a GlocalMe WiFi hub in my motor home in Spain. I was expecting it to work ok upto the 12GB use allowed, but the hub is telling me that the chip is not activated/unrecognised? Any advice would be appreciated.☺️
Hi I have a SIM card that has u limited data only it’s not working but says resets in 17 days what does that mean
I am trying to order an £18 unlimited data sim from my dashboard and when I click the view plans and select the unlimited, I end up at my dsashboard with no notification that my sim order has gone through. No email has been sent to state I have order...
I tried to get the unlimited package for £18 but it hasn’t worked, does anyone have the same issue?
Not impressed with Smarty, I have purchased an extra 2gb of data plan, and it appears that it is registered to me, but I can't access it. My new plan starts on 19 June and so I am without data access until then
Says online Very good signal. Only getting 3g. Smarty gained £7. Canceled auto renew. I will stick with Giffgaff and Lebara. Witch are 02 and vodafone. Not 3
Hi all Just signed up to smarty. I had ran an around 6 speed tests and played about 30seconds on YouTube to make sure the data was ok before switching my number over. My dashboard now shows I have 8.2gb remaining from my 12gb package. Is the dash...
My sister-in-law signed up with Smarty's 40GB data plan 14 days ago and she is a very light data user and yet the Smarty App states she has used 34GB of her allowance. Fortunately she is using a TP-Link 4G Router which independently records the data ...
NN18 8AG area, 3 network state maintainace work with slow traffic in this area but Smarty say no problem. I have 5g with 2 bars but service drops out along with glitches in connection. Network connections deleted & re-inputed but problem still pers...
