Resolved! data roaming...on or off?
hi am in nice in france and simply want to know if i should turn my roaming on or off?
Forum Posts
Data add on abroad
I’m currently in Italy. I’ve changed all my settings to what it says in the website. Added a screenshot for reference. I’ve brought an EU add on (which says works if I have over 12gb of data on my normal plan. And I have 60gb). I also have my roamin...
Resolved! Channel Islands
I’m currently in the Channel Islands and can’t get my phone to work. I’ve bought a data add on and also tried switching the APN to mob.asm.net but still no luck…any advice appreciated
Resolved! Strong Mobile Router
I have a Smarty SIM in my mobile router in my static caravan. Signal is good (4 bars) but drops now and then for a split second. My devices lose the connection and then don't have the Strong wifi available. I have to turn the router off & on again an...
Tp-link M7350 settings
hi all,Has anybody got the settings to setup a tp link M7350 4g lte router on unlimited data only plan? Having trouble with connecting xbox series s, S20 and win11 connects fine.Thanks
Data usage
I have just transferred over from Three. I realise Smarty is owned by Hutchinson who own Three but as a Three customer my data usage was around 1.5gb per day on mobile data. I have not changed my habits, still the same but the mobile data usage on Sm...
Data usage
Hi, I am new with smarty and opted for 4G of data. I was previously with 3 and barely reached 4G ever in 5+ years. Just once I think when I was on holiday it was close but I have never went over. First week with Smarty I ran out of data in less than ...
Data sim does not work in the router
TP Link mr600 router. Data sim works in the phone but not the router. Given up trying to fix it
No Internet - TP Link Router
Hi all - purchased a Smarty Sim on data only plan to put in a TP Link router for use in our caravan, but Internet is not working. Any suggestions on how to resolve? All help I've seen gives solutions for phones, not stand alone routers. Thank you
KuWFi Router 4G SIM, 4G LTE router, Model CPF905
Hi,KuWFi CF905 4G Router I'm looking into buying a 4G router as I'm living in shared accommodation, its primary use will be for gaming and internet.I was wondering does Smarty do unlimited data only sims or is there away to purchase a second data onl...
Resolved! Variations in size of data in voice, text and data plans
Hi All,I've just emailed Smarty, asking if they have any plans to have a 50Gb or 75Gb data plan (with voice and texts), and am awaiting a reply with interest.From what I've seen, I'm being offered a number of data plans up to 30Gb, then there is a ju...
Changing from regular plan to data-only?
I currently have a 3Gb money-back monthly plan which is only used in a data device, so I would like to switch to a data-only plan. On my dashboard the 'Change Plan' link only gives me the option of other Money Back plans or regular Voice Plans. Is it...
Network congestion
Network congestion, what exactly does it mean and how long do engineers need to fix/improve things. Smarty network in CM19 has been unusable since Tuesday AM, my router cannot get a connection and constantly reboots itself.Help line/chat not really m...
Data
How much date left
Roaming data
Hi I can’t get my roaming g data to work , I’m currently in Tenetife, which is classed as Spain
Resolved! Data roaming in EU complaint
I have been checking my data useage religiously since last Sunday. Yesterday I had used 1.8 gb of data .. the today driving across spain i had a problem connecting so i selected a different network from the lost becayse the signal was so poor. This e...
Resolved! Data usage in Europe ?
Mobile data
I’m in Slovakia but my mobile data are not working even that are on and roaming is on as well. What should I do?
Mi-Fi data in France
My smart card in my TP link mi-fi device stopped working in France, they mention phone settings for Europe, but should a Wi-Fi device work ok?
Resolved! Out of data
Hi all, just joined last week and it’s a small tariff, didn’t think I’d use much, half way through it in a week 臘 if I swap plans, will it go from now or will I have to wait till next billing month? Thanks
