Roaming data

[WendySm_2079155]

Hi 

I can’t get my roaming g data to work , I’m currently in Tenetife, which is classed as Spain 

[MSF]

Hello @WendySm_2079155 . Firstly, check that you have data left on your current Smarty plan.

Secondly, did you change the phone settings as advised here?; https://help.smarty.co.uk/en/articles/2090500-roaming-and-international

Thirdly, remember that you can only use up to 12Gb while EU Roaming unless you purchase a Data Roaming Pass - see Price Guide.