BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi. EE recently texted me on: 249 and I’m unable to reply, is this a known issue to be sorted
I am trying to set up my data roaming and on checking my android phone it initially seemed that all settings had automatically been entered and were correct apart from one “APN Type” SMARTY instructions stated to have “mob.asm.net” but my setting was...
Can’t seem to get data on my phone
I keep getting spam texts every day where the number is just a name. Every one of them has a phishing link designed to steal identity and bank details.The reason why I switched to Smarty was to get away from these. I used 3rd party apps to block spam...
Can port forwarding be setup on Smarty using the ZTE MC801A. I have read many reports of it not working. If it can, what APN settings would be required. Looking to replace BT landline broadband. Already have a couple of phones on smarty, the 5G gives...
I've just joined smarty and paid by debit card. I signed for anti renew but haven't completed any direct debits or had any payment details from smarty. How does the auto renew work?
I am getting no internet connection but my dashboard says I have plenty of data. I need connection for my work.
Hello! I've got a OnePlus 5 that I've flashed with a third party ROM and enabled VoLTE and VoWIFI support on. I realise this is outside your support window (or official list of wifi calling devices, which starts with more modern OnePlus models), but ...
For the last 4-5 days I've had practically zero stability on my connection to 3/smarty in manchester, network checker keeps saying you are working on fixing this issue and are sorry for any disruption and I'm not a fan of complaining because life hap...
Hi I don't get any signal and cannot make a text or a phone call where I live I have to walk 0.25 miles up the road to get a phone call or get a notification, my post code is TR26 2RP and would like some help.
I've been charged twice for a add on as git text saying add on hasn't been added, so I did it again now I've been charged for both. How and who do I contact to try to get refunded. Thanks
I want to change my plan to 50gb text and calling no limited for 8f why is it not in my offer? is it available on your website?
I am an existing smarty customer, I have bought a new nokia 105 dual sim phone, I have put my existing smarty sim card into slot one and a new smarty sim into the second slot but I have not got any of my contacts or previous texts and my phone number...
Are mms included in plans
Hi,I want to change my plan. I have found the guide to changing plan, which has these instructions:Manage plan > change your plan.However, there is no 'change your plan' option for me. Hope someone can help,Charlie
Smarty SIM Worked great for a mobile WiFi hub in the motorhome in UK. On trip to Europe msg on iPhone says ‘no internet’. Wife & myself both have iPhones with O2 so data roaming charges are the same as in the UK. Any clues how we get the HUAWEI/Smart...
Hi I currently have an account with smarty but I have ordered a group sim because my daughter needs a sim card. I have been trying Figure out do I need to cancel my current subscription. I don't want to be paying for two accounts
If I have used my EU fair use age data while on holiday can I use the rest of my plans data when I return from holiday to the uk?
Hi ,me renew plan ,but cant top ap till old plan not finish
