BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
The money saving expert website is advertising a deal that is meant to expire Sunday 30th of April, offering 50GB for £8 for new customers. When I checked on the Smarty website, I can only see a plan for 60GB for £10. Will Smarty offer the 50GB for £...
Because of certain circumstances, I have not been able to pay my monthly sim,how long do I have before my sim will be not working at all
I was thinking of changing my plan, I am asked to pay for this straight away, I’ve just payed for my current plan and have almost a month before it renews. how does the payment work going forward? Thanks Scot
The don’t work!
I have discovered that the problem is related to the mobile sim or Smarty network as I came to Brazil and got a sim card here and it works fine in 4g and 5g.In the UK I only get H+.Please help.
Connection bars are always fine but data doesn’t work until your train is clear of the station. Feels like there’s a contention going on that puts smarty mobile at the bottom of the list. Even asked other mobile users on the train and they have no da...
Why I can’t reply text messages ?
HiI have and old Vodafone R218h mobile WiFi router that I had used in Turkey when Vodafone allowed Roaming there. My question is can I convert it to use the Smarty Data only sim and with the data addon use it there.I know that any sim will only work ...
My SIM has locked because I have tried to many times the puk and I think I need the pin.Now I need the msk to unlock the sim
I have renewed my plan after a few months of not using it. I am overseas and will be landing in Frankfurt en route to London, will I be able to use mobile data in Germany and France before returning to the UK?
I've read about Group plans, it appears these are created by having family members, each with a plan, joining together by 1 person. However I have 3 devices that I want to share my data only plan. Is this possible? Can I get 2 extra sims and link the...
Hi I have unmited wifi, so how can I connect my wifi to another device?Islington H-G
I set up the sim card via my PayPal account, will future monthly payments automatically be taken from PayPal or do I need to change my payment method please?
I have just received a text from Smarty to let me know that there will be network improvements in my registered postcode area in the coming days. It advises (as expected) to look at Network Checker and also mentions that I can try wifi calling.I thin...
Today our parent company, CK Hutchison, and Vodafone Group announced an agreement to combine Three UK and Vodafone UK. We believe that the resulting transaction will be great for customers, great for the country and great for competition. The agree...
Please help me to recharge my plane. I don't get any options to recharge.
Suddenly have stopped receiving texts, especially 2 step verification codes sent several times to check if received, which I have not. Cannot find reason why this is happening. Tried various methods without success. Rest of phone seems to be working...
The last two days I've been unable to view my dashboard. Once I login, it just says 'Awaiting Number', with a loading icon. I've been a member for a couple of years. I've tried on different browsers (Safari / Chrome) and different devices (mac / mobi...
Hi, I was wondering if I could change my plan for the date 02/05/24
