Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
We come to this Spain location regularly and up until this point Smarty worked flawlessly. Today I've got notification of voicemails but though I can access the vm system it asks for phone and pin but completely ignores keypad input. I'm on Android, ...
I have a VOIP phone which I have used successfully with a Three SIM in an unlocked router. I've recently switched to Smarty on a recommendation but found that VOIP traffic appears to be blocked. The phone never registers correctly.With 3 and EE sims,...
I keep getting a message saying "your call cannot be connected" when I dial any company with an 0843 number. How do I fix this please?
I am currently on Canada. My Smarty account had plenty of “add on” but my phone won’t dial local landline numbers. Why ?
Poor s
Terrible breakdown signal
Terrible signi
Hello,Yesterday I had a message that my plan had renewed and money taken from my account.I have spoken to support who so far has been unable to help.It's now 24 hours later and my phone is still not working, no calls, texts or data. Surely they can j...
How do I get my gift card
I'm at a loss for what to do now.I requested a PAC from my former mobile phone operator on 11th October and ordered a Smarty SIM, creating a new account on the same day, giving my PAC.I selected 23rd October for my port to occur as I'd like to keep m...
We did not chose autorenew during the sim card registration, however Smarty instored our credit card confidential information and charged the next month even the sim cards are not using.
We did not chose autorenew during the sim card registration, however Smarty instored our credit card confidential information and charged the next month even the sim cards are not using.
my phone keeps getting stuck on 3g when 4g is avaliable, is there a way to make huawei phones only use 4g
Hey guys, I seen that iD Mobile supports 5G Roaming in France. I'd like to know if smarty supports this too as they're both Three based networks and I'm off to France with SMARTY in January. If smarty don't I think I will leave for iD.
i’ve paid for unlimited and never got an email nor did it start working yet. is this normal ?
When i first joined Smarty about 8 months ago I was well pleased with the dowmload speed and performance. Lately though the whole shebbang has been getting slower and slower. The mifi has never moved from it's spot and the PC is fine. I tried a hotsp...
Hi. I've just bought a sim card in a shop and then registered with Smarty and bought a plan. I have scanned the barcode and qr code but it won't let me activate it. It is telling me that a number hasn't been allocated yet and won't let me any further...
Why can’t I text a local radio station competition, I bought a £5 add on thinking this would work, but still it will not send.
I've been on Smarty for a week and I was with three for 14 years.Same handset and did not port my number, I seem to be loosing calls in the middle of conversations and i can see my coverage go to almost no bars.Considering Smarty uses the Three netwo...
