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Calls in the EU

I'm in the Canaries atm, I have a great 5g signal and can make calls over WhatsApp. However I can't make any actual phone calls, I get a message saying "the number you are calling has not been assigned to an account". I can receive calls from those n...

No called

I’ve been getting no caller id’s can I find out whose number it is by checking my bill log?

Sim activated

Hi,i am Arpon. Last 20th February i  put money in smarty but my sim is not activated yet.what should i do.

setting up new SIM plan at uSwitch offer deal

got a SIM at the cheapest plan to test mobile coverage at home property. Having now confirmed that, we have 2 SIMs - the 'tester' and the bonus SIM, and now want to set up both on the uSwitch unlimited plan (£15/month) for the initial month, and can ...

fiwi1966 by SMARTY Pioneer
  • 701 Views
  • 1 replies
  • 0 kudos

Second account in app

Hi, I have my main plan which I have on the app, I also have a data only account linked to my main one. Where does this account show in the app?I can see the two accounts when I am logged in on browser but not in the app.

Jamie by SMARTY Commentator
  • 588 Views
  • 1 replies
  • 0 kudos

Account paused

Today 01/03/24 is my monthly renewal date. I've just checked the dashboard and it says my plan has been paused.I haven't paused it, does anyone know how to unpause my plan?

Jamie by SMARTY Commentator
  • 4054 Views
  • 17 replies
  • 0 kudos

MIssed Monthly Payment

i ve missed my monthly payment due to card balance. Now that i've moved the funds, how do i correct this or do i have to wait for Smarty to retry the payment tomorrow?

Derwent by SMARTY Pioneer
  • 1155 Views
  • 2 replies
  • 0 kudos

Texts

Hi, When I try to send a text tfora TV competition  or to a radio station I get 'not delivered' ev very time. Looking at how to sort this involves typing *#*# ... and a lot more. It has not worked. Some help from you guys would be much appreciated  

PAC not working

O2 PAC smarty says re-check number, Checked it 10x all ok not working, Any way to get the code to work?

Resolved! Tether

Can I use the data from my phone on my Television? Instead of using home broadband 

Hopeless speed with Smarty sim!

Hello everyone. I have a Netgear nighthawk mobile router. Tried a Smarty sim in it and get a max of 7 mbps download speed! I’ve just taken delivery of an EE 4gee mobile router via BT and I get 70, yes 70mbps from this EE sim! Really disappointed in t...

Pac not working

Pac entered alongside my number but keep getting the error on the system to check the numbers. The pac is in date from Vodafone, yes I've typed it accurately, it just won't allow me to submit it. Any ideas? 

Unlimited data pass (add-on) not working

Hi , My daughter used all of her data this month so I purchased an UK unlimited data pass.This is active but she is saying it is not working and unreliable with sending/receiving  whats app messages Has anyone else had similar problems.Many thanks Ch...

Signal in Torremolinos and how does it work?

Morning everyone, We’re due to go away in October I know not just yet but need something to look forward to lol , where going to Torremolinos in Spain and was wondering if I’ll get signal there? And if data is included or if I need to buy an add on o...

ScottD by SMARTY Pioneer
  • 407 Views
  • 1 replies
  • 0 kudos