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Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 38111 Views
  • 490 replies
  • 7 kudos

number transfer

Hi, My old number should have been transferred to Smarty by end of 4th April.As yet have received no notification email from Smarty and it still has not been transferredNick

Group Plan

I have set up a group plan for a mobile phone.  I put the new sim in the mobile phonne and tried to activate ti and it asked for an email address.  As group plan owner I gave it the only email address I have and it promptly showed the details for the...

Setting up roaming - can't change APN

Hi,  I have a fair phone 4, I have tried to follow the instructions to set it up for use abroad but my APN is called 'smarty' not '3' as in the android set up guide, and I cannot edit anything in the APN. I have tried creating a new one called 3 with...

Mattc540 by SMARTY Maverick
  • 7069 Views
  • 11 replies
  • 2 kudos

Resolved! PAC

Got my PAC from GiffGaff. Smarty sent this message"Unfortunately, there was a problem and your number didn't transfer over."Any help appreciated

jonkyp54 by SMARTY Maverick
  • 3128 Views
  • 4 replies
  • 2 kudos

VPNs & SMARTY

Hello everyone,I have a 4G Smarty router fitted into our motorhome for use when we are on the road both in the UK and near Europe (France & Spain mainly). I would like to set up a VPN, (possibly the Express VPN or Nord VPN), on this router if it’s po...

Help

Can't see balance or dashboard just says awaiting order but sim has been activated 

Wifi and data

Need some help not sure what is going on but when I'm home hooked to wifi receiver all my emails which is great but when I'm out and using data no emails or messages come through but when I'm back in wifi phone don't stop buzzing any ideas please 

Upgrade

I want to upgrade to 60gb instantly and start paying from now not wait for another 3 weeks until my current plan ends. How do I do this 

Croatia

I should get 12 go in Croatia, but I can only get 3G. I have changed the settings on my phone and still no go?

Joining query

I have sent my PAC  code through and waiting for my current number to transfer. Until this time I am to leave my current Sim in....... is this correct? I sent the PAC through on Friday. Will I get a notification when the number has been transferred?

Annie-123 by SMARTY Pioneer
  • 1014 Views
  • 1 replies
  • 0 kudos

Truma i Net box

I have a Smarty sim in a Truma i Net box in a Motorhome. The I Net controls the heating by recieving and sending out txt messages. I cannot get it to work in the UK but as soon as I cross to France it worked perfectly and when back it the UK it would...