Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
my SIM card does not work, I have done all the settings but to no avail.
I just signed up- bought an £8 12gb month bag-decided to up this to a £10 30gb from next month Why does my dashboard show an active 30gb add on above my current plan when I never bought a 30gb add on?????
Hi,I'm wondering if Smarty does any traffic shaping that may effect SSL or similar. I am a new customer and have noticed that, on my android (Pixel 5), I get and SSL protocol error on a website I frequent as well as being told I am offline on another...
My data plan is expired today. Naw i m trying to active a new plan but when i login my account It's shows they pushed my service and i need to contract support via chat . But they are giving me automated reply which didn’t help me. Can anyone solve m...
Can I make calls and send texts from Cape Verde to UK without having to change any settings before I go?
I CANNOT FIND ANY APN NAME SETTINGS THAT WORK. DO I JUST LEAVE BLANK? Smarty support hopeless and think I have a phone as only suggest APN mob.asm.net. I have tried “three.co.uk” and “3internet” but not connecting. help please!
I have a moto g31 which does not appear on Smarty's list of supported phones for Wifi calling but an older model moto g does. Wifi calling is supported on the moto g31. When will smarty be extending wifi calling to newer phones?
So I put my Smarty sim in my 5G MC801A router, and it’s force installed Three firmware, locking me out of features and now I can’t keep 5G signal on a full 5G signal on any other network as the router keeps forcing me to 4G. Even selecting 5G by forc...
How do I update my bank card with you
Received an email from Smarty saying my plan (30GB for £10) auto renewed today but when I logged into Smarty just now it says I'm out of data! Plus when logged in things are dead slow only just managed to get here). However it seems okay when I'm log...
Hi have had a notification marker come up,but when I go into my account the notification does not go it stays there and I can’t get rid of it anyone else having this problem.
I have activated my sim. I am in the middle of Nottingham and I can’t make a call. It says mobile network not available. 3 doesn’t work in Nottingham?
Are there add ons I can buy when I go to Sri Lanka?
Moving abroad for at least 2 years (outside the EU). Want to keep my uk sim active.
Is there a bolt on I can add to my Smarty plan to allow for use like home in Sri Lanka? Thanks
I have purchased a package that connects me to the device but without internet
My wife has a locked phone on EE. We have a new SIM card but need to unlock her phone, how can we do it?
