Forum Discussion

WideEyedFox's avatar
WideEyedFox
SMARTY Pioneer
26-09-2025

Register New SIM to existing account

Hi All - I already have a Smarty account, with data SIMs, and have a physical SIM card here I need to activate within my account.  Essentially adding another number.

There does not appear to be a way to activate a physical SIM inside an existing account.  Only transfer a number via PAC, request a new SIM, or transfer an account.  Seems like an obvious omission to be fair.

What's the correct way of doing this?  I don't really fancy registering this new SIM card to a new smarty account, and then transferring it.  

 

Thanks

1 Reply

  • LouisK's avatar
    LouisK
    SMARTY Moderator
    27-09-2025

    Hi WideEyedFox​ 

    If you have a spare SIM in hand that you’d like to activate, you’ll need to set up a new account for it using a different email address via www.smarty.co.uk/activate.

    Once the account has been set up, you can add it to your current SMARTY group. This is currently the only way to add a new SIM in hand to your existing account.

    Hope this helps.

    Best wishes,

    Louis

    SMARTY