BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have paid twice for the plan 30 GB for ten pounds but it charged me twenty pounds please may I have ten pounds back please.
I payed for the bill but it charged me twice. 60gb for ten pounds
Hi there,I made the purchase for my unlimited sim card on the 12th January but still not arrived and have had no email to say when its being shipped,can anyone help me please, thanks in advance
I have just moved over to Smarty from EE. I cannot access the internet when not at home. When I go into settings it gives me the option to delete my e sim which is what I had with EE. Should I do this?
Hi guys, I've been receiving lots of missed calls from a private number recently, none of which I've been able to answer as they keep calling in the middle of the day when I'm working. Obviously this is frustrating as I don't know who is calling me a...
Hello everyone. I have just joined Smarty. None of my texts are going through. : (I have followed the advice on https://help.smarty.co.uk/en/articles/1170797-problems-with-sending-text-messages but when I dial *#*#4636#*#* I just get a voice saying "...
start new bundle before the end of old bundle how is this done
how do i start a new bundle before mine ends
anyone els avin issues this eve? (on android) cud b portin issue.? Ta
SMARTY does not currently support 5G and Wi-Fi calling on the latest iPhone 14 range. It therefore would be a BIG step-down in terms features for many customer’s that are planning to upgrade their mobile phone or receiving new phones as Christmas pr...
Has anyone used a. smarty data sim in their car modem while abroad? If so did it work ok and did you have to change any settings in the car? Thanks
Why is 5g only available to connect to on some phones with Smarty? I have a Nokia G50 5g and I can't use the 5g. Why can't smarty make 5g available to all brands of phones.
Hi, Trying to get WiFi calling working on my recently purchased Google Pixel 6a. Apparently, Smarty supports it and all the settings are correct on the phone, but it just won't work. Any suggestions? Thanks for any help.
Do I have to pay extra to use my minutes overseas?
Am on smarty and I transferred my old number to my new sim. Can I get a new number from smarty without having to change sims.
