BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Has anyone else had issues dialling 111 from their phone?
Can someone advise on this
Receiving an email from the Smarty Chat box people.....Asking me to confirm my email address after the chat failed miserably which, in order to use, I had to enter my email address. It's enough to make me run back to Giffgaff!I had a subsequent NINE ...
Good Evening.As i use a lot of sims for family, friends & work mates, i pay £1 each for them from my local store, where can i get free sims from or can i request some from Smarty, if so how? Thanks.
I was recently given an extra 2 GB of data, however what is not clear, is how long will this be for. I did check the T&Cs for this and 15 months was mentioned somewhere. I am currently on the 4 GB plan, so an extra 2 GB is a big increase. Would appre...
Can anyone shed any light on why my out of plan add on(£5) won’t convert to account balance to cone of my next monthly bill?
I was running low on data, just 700MB left with 3 weeks to go ao I bought a 4GB add-on. If then seemed to stop using my normal data and started to eat through my add-on. Is this normal? I was expecting my normal monthly package data to get used up fi...
Hello. How long do i have to use my Amazon gift card? Thanks
hello i lost my phone and need new card sim please ,
Hi. I get between 50 and 100 Mbs. Sometimes it stops completely, like when streaming, other times it shows low quality video. I've got a 5G phone, but the network doesn't seem ready yet.Is there anything I can do to improve matters?Regards
Dear Smart.I have today paid £9, thinking that I had to pay my account as this is not due until the 16th. Can you please use that money to pay off my account for that date.I have today paid £9, thinking that I had to pay my account as this is not due...
Is it possible to assign more than one sim to the same plan, retaining the data?I was wondering if it is possible to create more than one sim on one plan, as this would make it much easier to use on multiple devices. instead of turning on a hotspot o...
2nd sim arrived today which sim was cancelled as not arrival place
Why is it so hard to break a group on smarty mobile 2 day and 20 times of confirming my last payment and still no nearer to getting my account details broken this is very poor customer relations
I have been on to the call centre all afternoon today to get a simple answer to a question. I have had to put all my details in three times. The person that answered the call gave me the wrong information saying that the plan I had requested was no ...
I had a SMS at 1800 to say number transfer successful took a while for my old SIM to go offline. I can now call from my Smarty SIM on the new number. But I can't receive anything there call just terminates.
