Hi,I have someone who calls me all the time when they know I am busy and can't answer the phone. Every time without fail, they leave childish voicemail messages which get annoying. I don't want to block this person as I do need to be able to contact ...
Possibly a real easy answer to thus and I'm just being stupid.Been a Smarty user before but starting again as I need a sim in my old phone to use for work purposes.Activated all good, it's attached to my personal email so picking up all my personal e...
We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
hi everybody, overall my experience with SMARTY is quite good especially with the 5G. However, I am facing very weak or non-existent indoor signal. I have unlimited data which I intend to use at home as well, but it is so useless that I can’t even do...
I have moved address in last 4 days, before the moved I was getting speeds of 200MB to 400 MB a second in city center where I lived. I have only moved half a mile away and now I cant get even 1bar of 4g or 5g. Download speeds are 1MB a second uploa...
Hello, I'm about to go on a driving tour of France that will involve a lot of Google Maps navigation and because I drive a very old car this will done on my Andoid phone. I've read a few posts about poor coverage in France but none very recently. Is ...
What are the router firewall and port settings for a Smarty 4G USB dongle? Thanks
I'm a new customer, I transferred from EE and activated my SIM 2 days ago. I'm currently in the transfer period of bringing over my new number due to complete tomorrow 15/04/24. It was working fine last night but as of today my phone is unusable - I...
when i try to use kingo root on a smarty data connection it does not work, if i switch to another internet connection it immediately starts working
SIM 1 - this is in my Android cellphoneSIM 2 - this is in my home 5G router, unlimited dataBOTH SIM 1 and 2 had their 18+ Content ENABLED on 14/6/23 after submitted my photo ID as requested by Smarty. Everything have been working fine with no issues ...
HI,I am new to Smarty and I have just received my first voicemail message. While I hear the commands to listen to my messages, it does not tell me how to delete a message, skip to next etc. Is there a voicemail commands guide? Most importantly how...
My phone tells me my network isn’t active Network Not Available > Network Not Available >
I am currently not receiving texts from some people known to me and organisations (including frustratingly two stage verification codes) while abroad in Australia. Texts from others including Smarty's verification code work fine. I have the releva...
I use a SMARTY data only SIM card in a wireless router to give me my home broadband and wifi connection. It all works brilliantly except for one thing: One of my mobile phones is on Three (pay as you go). I have realised that when my laptop, phone, ...
Ever since the outage on 2024-02-09, the “Personal Hotspot” setting disappeared in my iOS settings and when I go to “Mobile Service”>”Set Up Personal Hotspot”, it says “To enable personal hotspot on this account, contact Three”.Help please.
I think I would like to request smarty addressing the issue where sending images via MMS is concerned is too small. 300Kbs is not enough when other networks allow 3meg upto 10meg per file. I use the emergency service on my phone for safety and it a...
Hi all So, every Wednesday my Mum calls me from her mobile (to my mobile) but for the last 4/5 weeks she has had a problem with it connecting as her call keeps getting immediately directed to my voicemail (without my mobile ringing) but when she cal...
I have activated a new SIM from Smarty after using EE for 6 years. The reason for the change was the Unlimited Data price. WHAT A MISTAKE THAT WAS. Realising this after only 2 days. My EE Download speed is 75Mbs average. SMARTY' Download speed is a ...
Hi.Since going back to work this year I have found that I'm now getting very bad reception. I had never had an issue in my workplace since joining Smarty last year and was really happy until now. I changed to a new phone in December and the 4G covera...
Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. After trying all the guides I could find on the websi...
