Forum Discussion
Brian
11-02-2024SMARTY Pioneer
No Hotspot
Ever since the outage on 2024-02-09, the “Personal Hotspot” setting disappeared in my iOS settings and when I go to “Mobile Service”>”Set Up Personal Hotspot”, it says “To enable personal hotspot on this account, contact Three”.
Help please.
3 Replies
- ChalkychapSMARTY Trendsetter15-02-2024
An old fashioned approach perhaps, but have you tried the following:
- Turn OFF your handset.
- Remove the SIM and check it’s clean and undamaged.
- Wait for at least 1-hour.
- Insert the SIM.
- Turn ON your handset.
Doing this overnight might be more convenient.
- ThomasN_2002660SMARTY Pioneer15-02-2024
I have same issue, did you find a solution?
- BrianSMARTY Pioneer15-02-2024
Hi, I fixed it by just restarting my phone.