Forum Discussion
We have had no network signal for a few weeks.
We have had no network signal for a few weeks now, how do we make a complaint as there does not seem to be a direct contact link. We can only use our phones in the house using wi-fi, but as soon as we get outside of the wi-fi range, dead as a dodo! HELP!
4 Replies
BarryMo_3698912 There is a link from the Contact page:
I was on the online chat service with a lady but at the end of the day it is a maintenance issue and it it taking a **bleep** long time to fix, if it ever gets fixed. We have to drive 2 miles from home to get any service. Only wi-fi at home and as soon as you go outside zilch!
BarryMo_3698912 I do understand your frustration, but we are not Smarty staff - we're customers like you on this forum - so we cannot take any direct action.
