Resolved! Roaming month
What month is meant for the roaming 12gb limit? Is it the calendar month, a month from when you start roaming, your subscription month or something else?
Forum Posts
Canary Islands
Is this area covered by roaming? I know Spain is covered but does it include the Canaries?
How do I get back on???
I have unlimited smarty in UK. Currently I Ireland in my Motorhome with the smarty sim in my onboard router and have hit the 12GB EU fair use barrier. So have bought a 3 day unlimited add on but seem to be locked out of my network. I go through an in...
Resolved! Switzerland charges
I travel to France very close to the Swiss border every few months. I’m confused by the text message I get from Smarty when I unknowingly connect to a Swiss provider - it contradicts itself. Is it free to receive calls and texts or not? Please can an...
Resolved! Dubai useage
Can my Smarty sim be used in Dubai
Resolved! data roaming...on or off?
hi am in nice in france and simply want to know if i should turn my roaming on or off?
Resolved! Help needed to connect to EU roaming
I have a redmi note 11 which only has the option of International roaming. It then says I will be charged. Smarty says EU I can continue to use my UK data. I'm in Italy and am without connection when I'm away from WiFi. Can anyone advise please? I ha...
Roaming - issues setting up Android
Hello Smarty community, I am currently in Cambodia and my main phone decided to kick the bucket. I had a Smarty SIM in it. I've got a backup device with me (both phones purchased in the UK) so popped the SIM in, and I started the process of swapping ...
Data add on abroad
I’m currently in Italy. I’ve changed all my settings to what it says in the website. Added a screenshot for reference. I’ve brought an EU add on (which says works if I have over 12gb of data on my normal plan. And I have 60gb). I also have my roamin...
Roaming
When I went to set up phone for roaming The APN was already set to MOB.ASM.NET do some phone set up automatically when you insert the sim
Roaming not working
Hello I have changed the APN on my iPhone 13 but roaming isn’t working. What can I do to fix this?I’m in Spain if that matters. Thank you
Sim to work while in on holiday
I need my sim to work while away I have tried to do it but I don't have a clue
Resolved! Channel Islands
I’m currently in the Channel Islands and can’t get my phone to work. I’ve bought a data add on and also tried switching the APN to mob.asm.net but still no luck…any advice appreciated
Resolved! european travel
We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton
Using phone abroad
In Greece new to smarty have changed the settings to use my iPhone abroad when I got here still no service what am I doing wrong.. any ideas ?
Setting Up XC90 for data Roaming
I have just bought a dat only Smarty SIM to use in my Volvo XC90. I have activated the dim and is working well. We are due to be in France next week and want to use it for data roaming. My understanding is that I need change the APN setting to enable...
International data
I will be touring France for the next 10 weeks and I know that my existing contract entitles me to 12GB of data but is there an add on where I can buy more international roaming data? I am not interested in calls or txt.
EU roaming
Just joined Smarty. Went to set up roaming, got to step 5 then no idea what step 5 means but step 7 says to change APN. My APN already is mob.asm.net Not sure how that happens but does that mean I'm set up for EUroaming?
Roaming
I have changed the settings in network for roaming but when I arrive in Spain my phone foesn’t switch immediately to a local network. Why is this?
