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Roaming

I have changed the settings in network for roaming but when I arrive in Spain  my phone foesn’t switch immediately to a local network.  Why is this?

Resolved! Set up phone to work abroad.

Hi, I'm new to smarty, and I'm trying to set up my android to work abroad(Spain). The info is that I must change my access point name to mob.asm.net or my phone will not work. But my apn is already set as mob.asm.net, is this OK?.

Resolved! Trinidad and Tobago

I bought a Smarty SIM for a trip to Europe, but am now travelling to Trinidad and Tobago. Is Smarty compatible there, assuming I would have to pay for some kind of upgrade to my plan?

Kenya

My daughter is going to Kenya for 2 weeks - do I need to do anything to enable her phone to text/make calls etc?   Thank you 

Roaming data

Hi    I can’t get my roaming g data to work , I’m currently in Tenetife, which is classed as Spain 

Resolved! Data roaming in EU complaint

I have been checking my data useage religiously since last Sunday. Yesterday I had used 1.8 gb of data .. the today driving across spain i had a problem connecting so i selected a different network from the lost becayse the signal was so poor. This e...

Resolved! Roaming

Do I need to set anything up to use in France and italy

Mobile data

I’m in Slovakia but my mobile data are not working even that are on and roaming is on as well. What should I do?

Mi-Fi data in France

My smart card in my TP link mi-fi device stopped working in France, they mention phone settings for Europe, but should a Wi-Fi device work ok?

Resolved! Roaming data usage

Hi. I'm trying to see how much data I've used while roaming abroad. The smarty app only seems to show total data used (while in UK and EU) . Can I isolate data used while roaming? 

Data Sim

Hi, I have a smarty data sim in a GlocalMe WiFi hub in my motor home in Spain. I was expecting it to work ok upto the 12GB use allowed, but the hub is telling me that the chip is not activated/unrecognised? Any advice would be appreciated.☺️

Resolved! Lobster Mobile in Spain - Any thoughts / advice ?

A mate is shortly going to Spain, he has been told that "Lobster Mobile" is an English language mobile phone provider in Spain, and he has asked my thoughts. I have never heard of this service, so thought that I would ask this community. Any experien...

JJP2 by • SMARTY Pro-coach
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Spain roaming

I have roamed in Spain several times and always have an issue where I I predominantly remain on 3G and not 4g. Or sometimes lose access to mobile data entirely. A friend using EE on the same network (Movistar) does not have this issue and gets a cons...

America

Morning All, I'm very new to Smarty and not the most tech savvy person. I am visiting America shortly for a Road trip up through Maine. I intend to use Waze when driving. I would like advice on how best to use the Internet when there is no WiFi. Than...