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5g

When is colwyn bay in North wales getting 5G as we are currently 4g here  thankyou

Resolved! 5G definitely eating more data

It does eat more data contrary to several Internet and expert articles.  On 4g hardly ever used 4gb PCM now I seem to use it every other day. Really?

Data usage

Hi, I am new with smarty and opted for 4G of data. I was previously with 3 and barely reached 4G ever in 5+ years. Just once I think when I was on holiday it was close but I have never went over. First week with Smarty I ran out of data in less than ...

Network congestion

Network congestion, what exactly does it mean and how long do engineers need to fix/improve things. Smarty network in CM19 has been unusable since Tuesday AM, my router cannot get a connection and constantly reboots itself.Help line/chat not really m...

ubdai66 by SMARTY Pioneer
  • 4733 Views
  • 6 replies
  • 0 kudos

Google earth app Android crash's smarty

Can anyone else replicate this issue. On Google earth when using smarty on any device, zoom in with 3d buildings turned on. Move around quickly and the bottom left percentage dial will display. You notice eventually it gets stuck at 29 percent. Speed...

Data connectivity terrible currently

I don't know if it is a capacity issue with the local mast or a general network issue in Newton Leys, where I live in Milton Keynes, but recently my data connection is running in single-digit KBs, not MBs!!! I have tried rebooting my phone but to no ...

Resolved! Network issues Wakefield, West Yorkshire

This evening had a few glitches…never had any problems until now.  I am lucky to be able to get 5G at my home, and normally speeds of 200Mbps… Three network checker shows no issues, no maintenance going on. Done the usual “off and on”, and still expe...

Michael_T by SMARTY Teamster
  • 2123 Views
  • 2 replies
  • 0 kudos

Strange Signal Issues. Not Impressed.

So I recently got an iPhone 13 Pro. Since I received it the phone has been jumping from 3G to 4G where I live, my previous iPhone XR more or less stayed on 4G after what seemed to be very recent upgrades to the network. This is because it used to als...

MarkyR74 by SMARTY Commentator
  • 8269 Views
  • 11 replies
  • 0 kudos

Getting device 5G support added

Just got a Smarty SIM and 5G doesn't work on my Nokia XR20.5G works fine with my 3 SIM and my Vodafone SIM.I know there's a list of devices that are allowed use 5G, but how can I lobby for my device to be added?My Smarty SIM is also allowed use 5G wh...

Resolved! iPhone 14 support 5G and Wi-Fi calling

SMARTY does not currently support 5G and Wi-Fi calling on the latest iPhone 14 range. It therefore would  be a BIG step-down in terms features for many customer’s that are planning to upgrade their mobile phone or receiving new phones as Christmas pr...

Michael_T by SMARTY Teamster
  • 7890 Views
  • 7 replies
  • 2 kudos