Forum Discussion
EU roaming not working
LaurenS_2643774 Worth checking the you do have mobile data roaming turned on in the phone settings.
If you cannot get service on a network, worth changing to manual network selection in your settings and then trying each in turn to see if any is better.
Don't forget the 12GB limit while roaming and also 60 day limit.
Thought I had got eu roaming although I found it very challenging.This is probably an age thing as I am in my eighties.As it did not work for me and I will have incurred out of plan charges I do not think Smarty is for me.
Disappointed
Eleanor_3457716 If you have not previously added any credit to your account, then you cannot incur any out of plan charges - so, no problem there!
EU Roaming sometimes requires you to manually select a network from those available until you find a strong signal - it's in the phone settings.
Did you also have roaming turned on in your settings? Did you follow Smarty's instructions for roaming?
