Forum Discussion
EU roaming not working
- 08-05-2024
LaurenS_2643774 Worth checking the you do have mobile data roaming turned on in the phone settings.
If you cannot get service on a network, worth changing to manual network selection in your settings and then trying each in turn to see if any is better.
Don't forget the 12GB limit while roaming and also 60 day limit.
My experience of smarty roaming is they give you data not limit access speeds to edge so no way to use it. The excuses posted that the roamed to network reserve 5G for own customers is rubbish. My partner with me has giffgaff sim and is roaming to same networks and gets constant 5G. When I use an eSIM (also roaming) I get 5G as well so I can only assume it is a an active choice by smarty to deliver very limited nearly useless service. Sounds good in theory but complete useless in practice. I would avoid smarty if you are looking to have a useable roaming service.
Rob_2282497 I must totally agree with JJP2RidesAgain here. I have roamed quite successfully with Smarty in many parts of EU with no problems. There are times when it pays to do manual network selection rather than auto.
When you use an Esim, why network are you on? Is it the same one as when EU Roaming on Smarty?
Doesn't the Esim purchase service from just one network in the country where you roam?
- JJP2RidesAgain10-05-2024SMARTY Centurion
Hi MSF Travel esim providers do sometimes use multiple networks in a country.
Airalo’s UK eSIM uses a combination of both O2 and Three. If users buy their European eSIM, which includes the UK, EE is added to the list of available networks in the UK, and users can manually switch between the strongest network.