Forum Discussion
EU roaming not working
LaurenS_2643774 Worth checking the you do have mobile data roaming turned on in the phone settings.
If you cannot get service on a network, worth changing to manual network selection in your settings and then trying each in turn to see if any is better.
Don't forget the 12GB limit while roaming and also 60 day limit.
RoCoUK Not totally sure that it is fair to blame Smarty here. You say yourself that you have travelled all over Europe with a smarty sim and presumably you were happy with it.
Surely this is down to the local network(s) - I assume that you did a manual search and tried each in turn.
Wildcard idea......you're not anywhere near Ukraine where there may be congestion?
Hey - it’s entirely Smarty at fault here. I have a vodafone corporate sim that works fine. The smarty sim in my other iPhone doesn’t work.
Ive tried the following:
- check the network settings
- disable 5g
- manual select network
- voda sim in my IPhone 15 - works
- smarty sim in my IPhone 14 - doesn’t work
- full network reset
- eSIM in my iPhone 15 - works
there is something wrong with the HLR at Smarty’s end.
I’m in the centre of Krakow and have never had an issue before.
Anoop from live chat has been amazing. But it’s just not working.
