Forum Discussion
LaurenS_2643774
07-05-2024SMARTY Maverick
EU roaming not working
Any tips for getting EU roaming to work on an iPhone? I have followed the steps suggested on the smarty website (going to mobile data network and changing the mobile data/MMS APN to mob.asm.net. Roam...
- 08-05-2024
LaurenS_2643774 Worth checking the you do have mobile data roaming turned on in the phone settings.
If you cannot get service on a network, worth changing to manual network selection in your settings and then trying each in turn to see if any is better.
Don't forget the 12GB limit while roaming and also 60 day limit.
Tristan_3222814
23-04-2025SMARTY Enquirer
Total nightmare with Smarty in Berlin on an iPhone 13 - absolutely no signal despite checking all the settings- yet on my wife’s android phone no problems - what is the problem
MSF
24-04-2025SMARTY Guru
Tristan_3222814 Both on Smarty? Both in the same place? Both Roaming on the same network?
Have you tried swapping your sim to her phone to see if it works then? If it does, it will be a phone issue. You did turn on all Roaming settings definitely?