Forum Discussion
YulianK
09-02-2024SMARTY Community Manager
[Network Issue] Service Update - Resolved
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible.
This issue could affect data, calls and text services.
We are sorry if you've be...
- 10-02-2024
Good morning, all services should now be fully restored. Please accept our sincere apologies for any inconvenience and if you are still experiencing any problems, reach out to our customer support team. Thank you for your patience.
- 10-02-2024
Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing
Michael_1896022
04-05-2024SMARTY Pioneer
Hi, I also have exactly the same problem. I'm also in the Derby area. I have been able to make calls sometimes when away from home. It seems to me that this is a SMARTY or 3 problem.
MSF
05-05-2024SMARTY Guru
Michael_1896022 Quite a lot of reports on this issue in the last couple of days.